Mandar Khade
Pune
Summary
Expertise in SAP SD configuration and master data management at Infosys Ltd., achieving a 20% increase in efficiency through strategic issue resolution and collaboration with users. Proficient in debugging and report development, enhancing team performance and optimizing order-to-cash processes. Strong communication skills facilitate effective teamwork and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SAP SD – Senior Associate Consultant
Infosys Ltd.
07.2022 - Current
- Successfully executed highly complex P0, P1 test scripts prior to timeline resulted in overall efficiency up to 15%.
- Supported team in executing test scripts, enabling completion of IT Phase one week ahead of schedule.
- Analyzed 37 business processes related to upgrade project FY23 and FY24 to identify areas for enhancement.
- Associated closely with different upstream and downstream systems to understand end-to-end process flow.
- Facilitated cutover activities during Go-Live, including testing T-Codes, programs, interfaces, and monitoring backlog.
- Safeguarded test script results in the Box folder and HPALM tool to meet the deadlines in future.
- Formulated documents for Return Flow Scenarios based on learnings captured in previous upgrades.
- Provided support for issues raised during the upgrade post Go-Live for 2 weeks.
SAP SD – Senior Associate Consultant – Support and Enhancement
Infosys Ltd.
07.2022 - Current
- Configured components related to sales orders: sales document types, item categories, schedule-line categories, copying controls, contracts and scheduling agreements, incompletion logs.
- Resolved user-specific requirements and production issues, moved TRs, and prepared functional specifications, streamlining business processes.
- Assisted users in all aspects of SAP SD functionality which helped to increase their efficiency by 20%.
- Developed new custom reports and worked on standard reports which reduced 4-5 man hours per week.
- Monitored IDocs and batch jobs, analyzing errors to minimize disruptions in the system.
- Managed support tickets across severity levels 2 to 4, enhancing troubleshooting skills in multiple areas.
- Addressed day-to-day issues for APAC users by communicating directly to clarify problems and provide solutions.
- Proficient in SAP BTP application; attended complex tickets based on the SAP BTP applications.
SAP SD Consultant
Capgemini
12.2018 - 06.2022
- Successfully completed Greenfield Implementation of SAP S/4HANA 1909 by using Activate Methodology.
- Conducted requirement gathering, documentation, configuration, testing, cutover activities, go live, and hyper care support post go live.
- Completed data migration activity using LTMC tool for master data and transactional data.
- Participated in end user training for business users in Fiori apps and recommended standard Fiori apps from the library.
- Coordinated with ABAP, FI, SD, and PP teams to resolve integration issues, enhancing system functionality.
- Configured master data field values for customer master and customer material info record according to client requirements, reducing manual errors by 20-25%.
- Configured special processes like third party sales, STO, consignments, IPO, cash sales, rush order.
SAP SD Consultant – Support and Maintenance
Capgemini
12.2018 - 06.2022
- Supported issues related to outputs, pricing, account determination, sales order processing, and third-party sales, gaining experience across multiple SAP functionalities.
- Resolved issues in OTC cycle and collaborated with seniors to ensure timely resolution of critical issues.
- Acknowledged tickets, understood end user issues, and resolved them with optimal solutions, improving error rectification by 15-20%.
- Trained 50-60 end users on SAP functionalities and navigation.
- Collaborated with technical team to review specifications for project requirements.
Education
bachelor of ENGINEERING - MECHANICAL ENGINEERING
GOVERNMENT COLLEGE OF ENGINEERING
KARAD07-2014
Skills
- SAP SD configuration
- Order management
- Billing management
- Invoice processing
- Pricing techniques
- IDoc monitoring
- Delivery handling
- Backorder management
- Material availability
- Master data management
- Partner management
- Output determination
- Record maintenance
- Custom settings
- Report generation
Certification
SAP S/4 HANA Cloud, Sales Certified Associate, 01/01/25
Skills - SAP SD
- Knowledge about master data in sales and distribution like customer master, material master, customer material info records (CMIR), condition records.
- Experience in customizing settings for master data creation and maintenance, customizing settings for delivery and invoice processing in OTC cycle.
- Proficient in IDoc analysis, monitoring and triggering.
- Hands on experience in determinations like pricing, output, free goods, route, text, listing/exclusion, revenue account determination, partner functions and material determination.
- Worked on pricing procedure condition technique and tested the customized pricing procedure.
- Knowing backorder processing, rescheduling, availability check, transfer of requirements (TOR), delivery scheduling, and proof of delivery (POD).
- Pricing: Condition supplement, condition exclusion, condition update, condition index.
- Billing: Billing document type, periodic billing and milestone billing, credit and debit memo, billing due list etc.
- Knowledge of basic ABAP concepts like function modules, user exits, includes, reports and their usage.
- Knowing debugging skills to understand the programs for doing primary analysis of the issues.
Timeline
SAP SD – Senior Associate Consultant
Infosys Ltd.
07.2022 - Current
SAP SD – Senior Associate Consultant – Support and Enhancement
Infosys Ltd.
07.2022 - Current
SAP SD Consultant
Capgemini
12.2018 - 06.2022
SAP SD Consultant – Support and Maintenance
Capgemini
12.2018 - 06.2022
bachelor of ENGINEERING - MECHANICAL ENGINEERING
GOVERNMENT COLLEGE OF ENGINEERING