Summary
Overview
Work History
Education
Skills
Timeline
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Mandeep Kaur

Recruiter
MAKHU

Summary

Dynamic recruiter with a proven track record at Singh Staffing, excelling in talent acquisition and candidate sourcing. Enhanced recruitment processes, resulting in faster hiring and improved candidate satisfaction. Strong communicator and detail-oriented professional, adept at negotiating competitive offers and fostering relationships to drive successful placements.

Professional talent acquisition specialist with robust background in identifying and engaging top talent. Expertise in managing full-cycle recruitment processes and building strong candidate relationships. Known for collaborative team efforts and adaptability to dynamic hiring needs. Skilled in strategic sourcing and candidate assessment.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Recruiter

Singh Staffing
06.2024 - Current
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.

Support Service Account Manager

Gordon Truck Centers, Inc.
11.2022 - 05.2024
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Accurately take customer information, record the customer’s requests, and prepare written estimates.
  • Schedule and plan related work in the shop directly with the service foreman.
  • Communicate directly and effectively with shop management. Problem solve with the team.
  • Communicate with the customer/driver on the status of repair at all times.
  • Open and close repair orders, enter other work needed, check for warranty coverage, and use system and processes.
  • Assist with overseeing correct data entry on all repair orders. Focus on and insure accuracy of all data and codes going into system.
  • Collect purchase order information, warranty information and/or customer payment.
  • Use good judgment to maintain a safe & organized work environment.
  • Accept ownership for accomplishing new & different requests & exploring value added opportunities.
  • Develop and grow position.
  • Other duties assigned as business needs require
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Assistant Manager- RBB- Teller

HDFC Bank
04.2019 - 07.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Interviewing prospective clients to determine financial status and objectives, discussing financial options and developing financial plans and investment strategies
  • Monitoring investment performance, and reviewing and revising investment plans based on modified needs and changes in markets
  • Recommending and arranging insurance cover for clients
  • Arranging to buy and sell stocks and bonds for clients
  • Advising on investment strategies, sources of funds and the distribution of earnings
  • Setting financial objectives, and developing and implementing strategies for achieving the financial objectives
  • Managing funds raised from personal superannuation savings policies and unit trusts
  • Assisting in meeting superannuation compliance requirements
  • Directing the collection of financial, accounting and investment information and the preparation of budgets, reports, forecasts and statutory returns
  • May refer clients to other organizations to obtain services outlined in financial plans
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Senior Officer

ICICI Bank
07.2016 - 04.2019
  • Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
  • Implemented innovative process improvements that enhanced productivity and reduced operational costs.
  • Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for the company.
  • Coached junior team members, fostering professional growth and improving overall team performance.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Education

MBA -

Lovely Professional University
Jalandhar, India
04.2001 -

BBA -

Bebe Nanki University College
Mithra
04.2001 -

Skills

Recruitment

Hiring requirements

Candidate sourcing

Screening resumes

Talent acquisition

Candidate tracking

Performance evaluation

Pre-employment screening

Timeline

Recruiter

Singh Staffing
06.2024 - Current

Support Service Account Manager

Gordon Truck Centers, Inc.
11.2022 - 05.2024

Assistant Manager- RBB- Teller

HDFC Bank
04.2019 - 07.2021

Senior Officer

ICICI Bank
07.2016 - 04.2019

MBA -

Lovely Professional University
04.2001 -

BBA -

Bebe Nanki University College
04.2001 -

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