Dr Mandeep Kaur
Crossings Republic
Summary
Dynamic healthcare leader with over 14 years of experience in managing medical operations, clinical quality, and compliance. Proficient in strategic planning, patient-centric care, and operational excellence. Adept at driving compliance with NABH and QAI standards, ensuring superior outcomes, and organizational growth. Decisive and resourceful Regional Manager versed in contract negotiations, process improvements and cost-control objectives. Known for applying in-depth industry and product knowledge to create valuable customer solutions and business growth opportunities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Manager (North) - Medical Operations
Motherhood Hospital
Noida
07.2024 - 01.2025
- Ensured legal compliances, drove clinical governance, patient safety and quality assurance in North region.
- Monitoring IVF practices and heir clinical outcomes and ART compliances.
- Overseen clinical specialties, surgical departments and support services.
- Conducted NABH, QAI and NNF audit in units.
- Led consultant engagement and monitoring academic in North region.
- Led internal department wise cross audits.
Manager-Operations(IVF/Critical Care/MCH)
Apollomedics Super specialty Hospital
Lucknow
06.2023 - 06.2024
- Clinical quality management.
- Responsible for legal compliance for MTP reports.
- Ensured compliance with clinical guidelines for critical care, Maternity and IVF.
- SPOC for IVF department and ensured the highest standard of patient care adhering to clinical guidelines.
- Led financial audits for the IVF department, analyzing revenue cycles, optimizing cost efficiency, and ensuring proper documentation for financial compliance.
- Resource management.
Medical Administrator
Yashoda super speciality hospital
Ghaziabad
06.2018 - 03.2023
- Prescription audit, Discharge audit.
- Clinical management of patients in Nephrology department, Gastro department and Cath Lab.
- Defined medical and administrative best practices in policies and procedures.
- Handled discharge department and reduced TAT.
Operations Manager
Doctoral.com
Delhi
01.2017 - 05.2018
- Worked closely with operations director in the development growth and sustainability of telemedicine project.
ICU RMO and Medical Coordinator
Yashoda super speciality hospital
Ghaziabad
04.2010 - 10.2012
- Medical management of patients.
- Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
- Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Resident Medical Officer
Taj Hospital
Aligarh
06.2007 - 10.2009
Resident Medical Officer
Narayani Hospital
Aligarh
01.2007 - 05.2007
Resident Medical Officer
Varun Hospital
Aligarh
01.2006 - 12.2006
Education
BAMS - Ayurveda
CSJM University
Kanpur12.2002
MHA -
Sai Institute of paramedical sciences and research
Dehradun12.2017
Post Graduate Diploma - Public Health
Annamalai University
M.Sc. - Biotech
SBSPG Institute of Biomedical Sc.and research
01-2017
Skills
- Clinical governance
- Quality assurance
- Regulatory compliance
- Operations
- Resource management
- Patient safety
- Clinical management
- Quality
Certification
- BLS, 12/01/21
- ACLS, 12/01/21
- Hospital Infection control Certification course, 12/01/21
- Program on Implementation of NABH 5th Edition, 01/01/23
- Workshop on managing Cardiac arrest in hosp., 07/01/23
Training
- 1st National Healthcare Quality Conclave (NHQC) 2018.
- Max Healthcare's 2nd Annual Patient Safety conference 201.
- Program on Practice essentials in Pulmonology (American College of Chest Physicians).
- STEM 2011-7th Annual Conference of the Society for Regenerative Medicine for Tissue engineering, Gurgaon.
Languages
- English
- Hindi
- Punjabi
- Urdu
Timeline
Regional Manager (North) - Medical Operations
Motherhood Hospital
07.2024 - 01.2025
Manager-Operations(IVF/Critical Care/MCH)
Apollomedics Super specialty Hospital
06.2023 - 06.2024
Medical Administrator
Yashoda super speciality hospital
06.2018 - 03.2023
Operations Manager
Doctoral.com
01.2017 - 05.2018
ICU RMO and Medical Coordinator
Yashoda super speciality hospital
04.2010 - 10.2012
Resident Medical Officer
Taj Hospital
06.2007 - 10.2009
Resident Medical Officer
Narayani Hospital
01.2007 - 05.2007
Resident Medical Officer
Varun Hospital
01.2006 - 12.2006
BAMS - Ayurveda
CSJM University
MHA -
Sai Institute of paramedical sciences and research
Post Graduate Diploma - Public Health
Annamalai University
M.Sc. - Biotech
SBSPG Institute of Biomedical Sc.and research