Mandeep Kaur Cheema
Supervisor
New Delhi
Summary
At Pinch Of Spice, I excelled as a Food Operations Supervisor, enhancing operational efficiency and customer satisfaction through innovative menu development and effective kitchen staff coordination. My expertise in food safety protocols and inventory controls led to significant cost savings, while my ability to foster strong customer relationships resulted in increased repeat business.
Overview
1
1
year of professional experience
Work History
Food Operations Supervisor
Pinch Of Spice
03.2023 - Current
- Established strong rapport with customers, addressing any concerns or complaints promptly to maintain high levels of satisfaction.
- Coordinated special events catering services, ensuring timely delivery of quality meals while adhering to client specifications.
- Led continuous improvement initiatives focused on enhancing overall operational efficiency in the kitchen area.
- Ensured compliance with local health regulations through regular inspections and timely corrective actions when needed.
- Developed new menu items based on seasonal ingredients, driving higher customer interest and repeat business.
- Enhanced customer satisfaction by consistently maintaining high-quality food preparations and presentation standards.
- Evaluated vendor offerings periodically, identifying opportunities for cost reduction without compromising product quality or service reliability.
- Maintained accurate record-keeping systems for inventory control, employee scheduling, and financial reporting purposes.
- Optimized food costs by negotiating contracts with suppliers, resulting in significant savings for the company.
- Reduced food waste through efficient inventory management and menu planning.
- Implemented innovative marketing strategies to increase awareness of daily specials and limited-time promotions.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Education
Bachelor Of Business Administration -
Chandigarh University
Ludhiana 05.2019
Skills
Commercialization
Food safety protocol
Menu development
Food service operations
Operational protocols
Labor model requirements
Production records
Food plating and presentation
Sanitizing understanding
Equipment Maintenance
Kitchen staff coordination
High-volume dining
Inventory controls
Timeline
Food Operations Supervisor
Pinch Of Spice
03.2023 - Current
Bachelor Of Business Administration -
Chandigarh University