Hardworking
Mandeep Singh
Jind
Summary
Director of Operations leading field operations across 1–3 sites, budget controls, vendor compliance, and cross-department execution. Directs subordinate managers and supervisors, builds policies and procedures, and strengthens workflow through scheduling, payroll oversight, and employee training. Improves customer service response and cost control through financial analysis and tight operational oversight.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Director of Operations
Verizon Energy Pvt. Ltd
04.2021 - Current
- Directed the operations and mange all operations of field.
- Coordinated activities between different departments to ensure successful completion of projects.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Maintained budgeting documents for accurate tracking of expenses.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Developed training programs for new employees as well as existing staff members.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Project Manager
Opus inspection Inc
04.2018 - 05.2019
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Provided guidance to team members regarding tasks assigned to them.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Built and established strong partnerships with teams, vendors and contractors.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
Production Engineer
Mat Breaks India Pvt. Ltd
02.2016 - 01.2018
- Analyzed existing production systems, identified areas of improvement, and proposed solutions.
- Performed root cause analysis on production issues, developed corrective actions, and monitored results.
- Trained personnel in the operation of specialized machinery and best practices for using it safely.
- Prepared technical documents including user manuals, installation guides, test protocols.
- Coordinated with suppliers to ensure timely delivery of components required for assembly operations.
- Supervised daily operations in the factory ensuring that all tasks are completed according to schedule.
- Implemented lean manufacturing techniques such as 5S, Kaizen, Kanban, to reduce waste and improve productivity.
- Ensured compliance with regulatory requirements by developing standard operating procedures.
- Collaborated with cross-functional teams across departments like Design Engineering and Procurement.
- Mentored new engineering and production team members.
- Wrote engineering documentation, developed manufacturing processes, equipment specifications and change notices and implemented modifications.
- Created detailed reports on production performance and made recommendations for process changes.
- Monitored production operations to ensure compliance with safety regulations and quality standards.
Education
MECHANICAL ENGINEERING DIPLOMA -
JIND POLYTECHNIC COLLEGE
JIND HARYANA 07-2011
High School - Secondary Education
GHS BADHANA
BADHANA04-2006
Skills
Strategic planning
Risk mitigation
Operations oversight
Resource allocation
Cross-functional team management
Budget management
Vendor contract management
Workforce scheduling
Performance management
Training program development
Languages
1,A1
Interests
Timeline
Director of Operations
Verizon Energy Pvt. Ltd
04.2021 - Current
Project Manager
Opus inspection Inc
04.2018 - 05.2019
Production Engineer
Mat Breaks India Pvt. Ltd
02.2016 - 01.2018
High School - Secondary Education
GHS BADHANA
MECHANICAL ENGINEERING DIPLOMA -
JIND POLYTECHNIC COLLEGE