Mandeep Singh Rathore

French Technical Translator and Interpreter with experience coordinating between clients, technicians, SMG, and technical teams. Skilled in translating technical content, supporting issue resolution, and participating in KT sessions and key weekly meetings to ensure smooth communication and project execution.

• Collaborated with Airbus procurement teams for operational support, ensuring timely delivery of goods and services.
• Identified and resolved operational and contractual issues to maintain project timelines and mitigate risks.
• Engaged with stakeholders to assess procurement needs, delivering tailored subcontracting solutions.
• Assisted in cost analysis and identified cost-saving initiatives for subcontracting activities.
• Ensured compliance with Airbus' procurement policies and sought continuous process improvements to enhance efficiency.

• Process insurance claims efficiently, ensuring accuracy and adherence to company guidelines.
• Organize and maintain claim-related documents in compliance with policies.
• Provide exceptional customer support to policyholders, resolving inquiries promptly.
• Investigate and verify claims validity through information gathering and collaboration.
• Conduct thorough claims process reviews to uphold high accuracy and compliance standards.

Delivered prompt and professional technical assistance to Bell Canada technicians through phone and email. Efficiently diagnosed and resolved issues related to internet, TV, and home phone services. Escalated complex problems when needed to ensure timely solutions. Assisted with service activation and device configuration. Focused on technician retention through active listening and effective problem-solving to ensure a positive support experience.

Conducted comprehensive credit evaluations by analyzing credit reports, scores, and risk factors to assess creditworthiness. Advised clients on credit improvement strategies and managed dispute resolutions with credit bureaus. Identified potential fraud and investigated suspicious applications. Maintained strong relationships with clients, lenders, and agencies while ensuring accurate reporting and documentation of all credit-related activities.