MANEESH KUMAR
New Delhi
Summary
IT Risk Management Specialist with 6.8 years of experience in cybersecurity assessments and governance. Expertise in identifying vulnerabilities and developing security frameworks in multi-cloud environments. Proven track record in risk mitigation, compliance auditing, and executive reporting to enhance organizational security and achieve business goals.
Overview
7
7
years of professional experience
Work History
Risk Management Specialist
(UKG) Intelly Labs Pvt Ltd
Noida
08.2021 - Current
- Maintained and updated IT Risk Register by tracking risks, owners, mitigation actions, and closure status.
- Performed comprehensive IT and cybersecurity risk assessments across diverse environments including cloud and SaaS.
- Utilized Checkov (Prisma Cloud) to scan Infrastructure as Code (IaC) for security misconfigurations in Terraform.
- Reviewed security controls such as IAM, access management, and logging for compliance and effectiveness.
- Conducted IT General Controls audits covering patch management, change management, and incident management processes.
- Tracked cyber governance KPIs related to vulnerabilities and incidents to ensure control effectiveness.
- Oversaw SOC governance activities to onboard critical systems and resolve security incidents within SLAs.
- Investigated network alerts using AWS CloudTrail and CloudWatch to enhance incident response efforts.
Senior Executive Technical Support
Ginger webs
Noida
02.2021 - 08.2021
- Delivered technical support for SAAS-based software, addressing web browser issues effectively.
- Provided assistance for Think Exam panel and proctoring services via phone and remote support.
- Managed IVR and SMS portals to enhance user experience and communication.
- Generated customized exam reports based on client specifications and provided training on panel usage.
- Guided clients on domain masking and assisted with Google Play Store and iOS Store submissions.
- Coordinated with developers to address customization requests and resolve panel issues promptly.
- Supported domain masking initiatives to ensure brand consistency across platforms.
- Collaborated on projects for BARC India, Canon India, Apollo Med Skills, and others.
Desktop Support Engineer
Wipro InfoTech
Gurugram
03.2019 - 01.2021
- Managed four major vendor and hardware management sites, overseeing daily operations.
- Troubleshot and installed desktop, laptop, printer, and scanner issues.
- Configured office and business application clients for optimal performance.
- Set up official email systems and mobile devices for users.
- Utilized ITIL processes for Incident Management, Service Requests, and Asset Management.
- Employed ServiceNow to assign, update, and close support tickets.
- Installed Cylance antivirus clients and performed definition updates.
- Coordinated with IT vendors for warranty support and issue logging.
Education
B.Tech - Information Technology
APJ Abdul Kalam Technical University
Lucknow12-2021
Diploma - Computer, Hardware, Networking, MCITP R&S
A-SET Training & Research Institute
Noida, UPPolytechnic -
DPG ITM College
Gurugram, Haryana10th - Secondary School
St. Mary's Public School
New DelhiSkills
- ISO/IEC 27001:2022 compliance
- Cloud infrastructure and virtualization
- Windows Server and Linux administration
- Identity and access management
- IaaS, PaaS, and SaaS
- AWS services: EC2, ELB, S3, RDS
- Auto scaling and VPC configuration
- Security groups and NACL management
- Billing and resource lifecycle management
- High availability assurance
- Incident response strategies
- Compliance auditing and patch management
- Network configuration and optimization
- Cloud security practices
- Vendor management and oversight
Timeline
Risk Management Specialist
(UKG) Intelly Labs Pvt Ltd
08.2021 - Current
Senior Executive Technical Support
Ginger webs
02.2021 - 08.2021
Desktop Support Engineer
Wipro InfoTech
03.2019 - 01.2021
B.Tech - Information Technology
APJ Abdul Kalam Technical University
Diploma - Computer, Hardware, Networking, MCITP R&S
A-SET Training & Research Institute
Polytechnic -
DPG ITM College
10th - Secondary School
St. Mary's Public School