MANEESH MENDA
Summary
An astute performer with over three decades of diverse experience as a leader across Human Resources, Operations, Finance, Risk Management & Audit. An effective communicator with strong analytical, problem solving and inter personal skills. Experienced in leading large global teams and working internationally.
Overview
26
26
years of professional experience
Work History
Head of HUMAN RESOURCES- International Hubs
NatWest Group
05.2020 - Current
- Company Overview: NatWest/RBS is a large international banking and financial services company
- From its headquarters in Edinburgh, NatWest services over 30 million customers and has a large presence in international hubs with offices in Gurugram, Chennai, Bengaluru & Warsaw
- Partner with the Management team in driving the Strategic People & Transformation agenda for ~19000 colleagues
- Board member for the India Legal entity
- Chair for the incident management forum for the hub
- Currently leading a team of ~300 HR professionals who strive to deliver superior colleague experience
- Lead the HR Shared Service Centre by leveraging on the India hub to support colleagues across the globe
- Oversee the Bank wind down & tail management
- Liaise with external media, regulators, industry forums and be the point of contact/ escalation
- Support the business to develop the next generation of leaders and drive the talent strategy
- Drive high levels of engagement and ensure attrition is within appetite
- Ensure NatWest has a strong EVP and continues to attract & retain the best talent and be an Employer of choice
- Provide local oversight & governance over the Property & Supply chain teams in India
- NatWest/RBS is a large international banking and financial services company
- From its headquarters in Edinburgh, NatWest services over 30 million customers and has a large presence in international hubs with offices in Gurugram, Chennai, Bengaluru & Warsaw
Head of HR for Operations, Tech & Support Functions
NatWest Group
07.2015 - 04.2020
Head, Performance, Reward & Benefits (PRB) Delivery, Africa
Standard Chartered Bank
07.2014 - 06.2015
- Company Overview: Standard Chartered Bank (SCB) is a leading international Bank with the rich history of over 150 years with presence in 67 countries and has ~84000 employees
- Responsible to ensure seamless delivery of HR Operations, Performance, Reward and benefit (PRB) products and processes across the continent covering 15 countries
- Leveraged on the shared service capability in India to deliver HR products & processes for ~9k colleagues
- Ensured operational efficiency and drive strong governance and risk management practices across the region
- Lead a team of ~25 PRB professionals to support delivery of the HR strategy
- Standard Chartered Bank (SCB) is a leading international Bank with the rich history of over 150 years with presence in 67 countries and has ~84000 employees
Global Head of Performance, Reward & Benefit Ops
Standard Chartered Bank
09.2011 - 06.2014
- Responsible to deliver PRB products such as ESOP’s, performance & reward and global benefits
- Accountable executive to deliver on pay & performance management operations across the 67 markets
- Work closely with CHRO's and HR ops teams in Country to deliver in line with agreed SLA's & KPI’s
- Lead for a team of ~100 in the shared service centre & own all Global vendor contracts/relationships
- Ensure optimum use of technology, Shared service capability, resources and processes across the network for realization of the Group's people strategy and improve colleague experience
- Member of the Global PRB LT and accountable for driving robust risk governance & control environment for PRB
Head of HR Ops-India & South Asia
Standard Chartered Bank
12.2006 - 08.2011
- Responsible for HR Operations, Risk Management, Financial management & regulatory compliance
- Led HR Transformation initiatives and complex projects including supporting M & A
- Leverage on the Shared Service Centre (SSC) capability and ensure migration of HR processes
- Collaborate with the SSC for effective delivery
- Drive migrations from country to SSC
SpECIAL ASSIGNMENTS – Head of HR for Technology, Operations & Support Functions
Standard Chartered Bank
11.2009 - 06.2010
- Work in partnership with leaders in driving the engagement & strategic people agenda
- Business Partner to the CTO, CFO, CHRO, Legal & Compliance Head and CHRO
SPECIAL ASSIGNMENTS- Business Manager to the Regional CEO
Standard Chartered Bank
02.2008 - 05.2008
- Support the governance for the region and driving the Bank's agenda working directly with the CEO for South Asia
- Work closely with the Global CEO’s office to ensure the right operating rhythm & reporting for the region
Manager- Reward (Retirement Benefits)- India & South Asia
Standard Chartered Bank
07.2005 - 11.2006
- Responsible to successfully migrate identified processes from Countries to SSC
- Collaborate with the Pension Executive Committee, Trustees, Actuaries, Administrators, Custodians, Auditors, Investment Advisors, Group Pensions to ensure governance for 13 retirement benefit funds
- Lead projects such as conversion of defined benefit schemes to defined contribution and resolving legacy issues
Head- Receivables- Finance
Bharti Cellular Ltd (Airtel)
08.2004 - 06.2005
- Company Overview: Leading integrated telecom service provider
- The responsibility was to head Channel Management within the Finance function and be responsible for receivables from the network of 100+ pre paid and post paid distributors
- Instrumental in implementing controls, drive cost save initiatives and identify areas of revenue leakage
- Leading integrated telecom service provider
Chief Operating Officer
VNM Jewel Crafts Ltd
05.2000 - 04.2004
- Company Overview: A jewellery manufacturing unit set up in association with World Gold Council
- Conceptualised and set up Franchise Units and e- commerce launch
- Responsible for Production, Quality, Finance, HR, E commerce sales and strategic initiatives
- A jewellery manufacturing unit set up in association with World Gold Council
M.A.M Associates, Chartered Accountants
02.1999 - 04.2000
- Empanelled with the Reserve Bank of India to conduct statutory audit for Public Sector Banks
- Internal Audits for Manufacturing co's, SME's
Education
Leadership in VUCA world -
Indian School of Business
01.2019
Diploma in Insurance & Risk Mgt -
Institute of Chartered Accountants of India
01.2006
Computerised Audit & Accounting Techniques -
NIIT/ ICAI
01.2003
Diploma in Information Systems Audit -
ICAI
01.2001
Chartered Accountant -
ICAI
11.1998
Timeline
Head of HUMAN RESOURCES- International Hubs
NatWest Group
05.2020 - Current
Head of HR for Operations, Tech & Support Functions
NatWest Group
07.2015 - 04.2020
Head, Performance, Reward & Benefits (PRB) Delivery, Africa
Standard Chartered Bank
07.2014 - 06.2015
Global Head of Performance, Reward & Benefit Ops
Standard Chartered Bank
09.2011 - 06.2014
SpECIAL ASSIGNMENTS – Head of HR for Technology, Operations & Support Functions
Standard Chartered Bank
11.2009 - 06.2010
SPECIAL ASSIGNMENTS- Business Manager to the Regional CEO
Standard Chartered Bank
02.2008 - 05.2008
Head of HR Ops-India & South Asia
Standard Chartered Bank
12.2006 - 08.2011
Manager- Reward (Retirement Benefits)- India & South Asia
Standard Chartered Bank
07.2005 - 11.2006
Head- Receivables- Finance
Bharti Cellular Ltd (Airtel)
08.2004 - 06.2005
Chief Operating Officer
VNM Jewel Crafts Ltd
05.2000 - 04.2004
M.A.M Associates, Chartered Accountants
02.1999 - 04.2000
Leadership in VUCA world -
Indian School of Business
Diploma in Insurance & Risk Mgt -
Institute of Chartered Accountants of India
Computerised Audit & Accounting Techniques -
NIIT/ ICAI
Diploma in Information Systems Audit -
ICAI
Chartered Accountant -
ICAI
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