Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic
MANEESH ROHILLA

MANEESH ROHILLA

Senior Manager - Administration
New Delhi

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

20
20
years of professional experience

Work History

Administrator - Business Operations

Olx Autos, Cash My
Gurgaon
02.2022 - 02.2023
  • Managed Centralised Administration & Facilities services of 95 Retail stores and 17 Parking yards / Stockyards - from AMCs, Support services, contracts to negotiations and implementation of them across India.
  • Streamlined workflow.
  • Developed strategic plans and initiatives.
  • Budget & department wise cost analysis - Planning the annual budget, approaching competitive vendors, arranging quotes and completing the transaction with ideal vendor.
  • Recurring expenditures - Timely PO/GR and bills processing and provisioning for unbooked expenses. Inter department coordination with Finance for Assets management.

Head of Administration

Cars24 Services Pvt Ltd
Gurgaon
03.2020 - 01.2022
  • Managed administration, facilities and annul P&L of 96 Cr+ of 474 Retail Centers, 45 Parking Yards, 5 Mega Refurb Centers & 5 Car Studios.
  • Lead & managed area 2.90 Lacs sqft with 20 team members at PAN India level impacting 5000+ direct & 500 third party employees.

Senior Administration Manager

Bharti Axa General Insurance Co Ltd
New Delhi
01.2019 - 11.2019
  • Completed end to end Projects of 11000 sqft area as 3 new turnkey branch setups & Finalised 17000 sqft approx upcoming area for branches.
  • Successfully Managed BS-7799 ISO Audits thrice in Northern region.
  • Managed administration & facilities of 15 stand-alone branches and 3 satellite branches across Northern India with 8 team members.

Associate Account Director (Territory Manager)

Cheil India Pvt Ltd
Gurgaon
11.2016 - 01.2019
  • Managed and conducted Critical Repair & Maintenance work of assets provided to Retail Dealers across North India.
  • Proactively identified issues with assets, analyzed and provided solutions to Retail Stores Dealers by way of using ticketing system.
  • Ticketing system - Tool for monitoring Repair & Maintenance services through identical ticket per task having tight deadlines and a fast-paced environment.
  • Repair & Maintenance involved successive strong auditing of sharp issue detailing, measurements, work & material quality and work ethics.

Deputy Manager of Administration

Bharti Axa General Insurance
New Delhi
01.2014 - 11.2016
  • Spearheaded rental negotiations on existing 7 properties and shifting of locations on owner disagreement. Conducted cost analysis & controls.
  • Managed General administration & Facilities of 15 stand-alone branches and 3 satellite branches across Northern India.
  • Managed Admin & IT inventory, annual ISO audits, vendors & stakeholders.
  • Managed Travels & Hotel Bookings for North India employees.

Manager - Lease Portfolio & Real Estate

Citibank NA, Lease & Real Estate
Gurgaon
01.2007 - 11.2014
  • Payrolls of Virmany Roy & Kutty Chartered Accountants, ISS Facility Services & Jones Lang Lasalle.
  • Management of Leases & licenses, contracts & AMCs, statutory licenses & their renewals, taxes & outgoings, vendors, compliances, processing rent, CAM & vendor invoices, ISO audits, Administration.
  • Upkeep of Security, Data center, IT equipment & inventory.
  • Relocation of employees & expats.
  • Turnkey & churn infra projects of approx 21,000 sqft area.

Senior Associate

Wipro BPO
New Delhi
12.2005 - 11.2007
  • Attended inbound calls for Dial-Up ISP AOL
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Managed Crew briefs, Extracted Performance reports for analysis & sharing feedback with team members.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Trained and supported new team members, maintaining culture of collaboration.

Team Coach

Finedge India Pvt Ltd, Hutch/Vodafone UP East
New Delhi
08.2004 - 12.2005
  • Attended Escalated Inbound calls, managed floor & rosters – attendance, breaks, leaves, shift staffing, crew training & briefings.

Team Member

DT Cinemas
Gurgaon
12.2002 - 12.2003
  • Managed Food & Beverages Gourmet Counter, Box office counter, Daily Cash management, Ushering – escorting guests to their seats.
  • Trained new Team Members & took Daily Briefings.
  • Managed Store & Stocks of supplies while applying LIFO, FIFO & HIFO methods.

Education

Bachelor of Business Administration -

Osmania University

Senior Secondary School - undefined

Kendriya Vidyalaya No. 3

Skills

    D-NIIT (DBMS – Oracle & SQL Server and Languages – C, VC, Visual Basic & HTML

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Additional Information

  • NOTICE PERIOD Available to join immediately.

Accomplishments

  • Used Google Spreadsheets & Forms to develop real time inventory tracking - Task was remarked as Never achieved in Cars24.
  • Managed area 2.90 Lacs sqft with 20 team members at PAN India level impacting 5000+ direct & 500 third party employees at Cars24.
  • Handed over 54 ATM properties of Citibank NA without hassle. Budget per property being 7 Lacs & wrapped under ₹1500 as minimum & ₹7500 max spend.
  • Handed over 3 sensitive branch properties with approx. 17000 sqft area with Zero hassle at Citibank NA.
  • Managed highly sensitive Bank Accommodations of 13 Employees + 3 Japanese Expats & India CEO – Mark Robinson with Citibank NA.
  • Honored Twice by 'Pride Award' from Citi Realty Services for managing their Leasing portfolio.
  • Honored for designing Logo of the new found SuperTechnician process at Wipro BPO.

Timeline

Administrator - Business Operations

Olx Autos, Cash My
02.2022 - 02.2023

Head of Administration

Cars24 Services Pvt Ltd
03.2020 - 01.2022

Senior Administration Manager

Bharti Axa General Insurance Co Ltd
01.2019 - 11.2019

Associate Account Director (Territory Manager)

Cheil India Pvt Ltd
11.2016 - 01.2019

Deputy Manager of Administration

Bharti Axa General Insurance
01.2014 - 11.2016

Manager - Lease Portfolio & Real Estate

Citibank NA, Lease & Real Estate
01.2007 - 11.2014

Senior Associate

Wipro BPO
12.2005 - 11.2007

Team Coach

Finedge India Pvt Ltd, Hutch/Vodafone UP East
08.2004 - 12.2005

Team Member

DT Cinemas
12.2002 - 12.2003

Bachelor of Business Administration -

Osmania University

Senior Secondary School - undefined

Kendriya Vidyalaya No. 3

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MANEESH ROHILLASenior Manager - Administration