Mangesh Mohan Malshe
Pune
Summary
Project Manager with extensive experience at TransPerfect India Solution Ltd., specializing in Project Management and client assessment. Proven ability to optimize processes, ensuring on-time project delivery and high customer satisfaction. Strong problem-solving skills contribute to project success and continuous improvement initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Team Lead
TransPerfect India Solution Ltd.
07.2019 - Current
- Initiated projects by defining customer overview, success criteria, deliverables, and financials.
- Planned project scope, schedule, communication, quality, and risk management strategies.
- Facilitated internal and external kick-off meetings, providing clear instructions for execution.
- Managed a team of 10 members to ensure effective collaboration on Amazon project.
- Oversaw scope changes and ensured customer acceptance of impacts on project timelines.
- Executed status reporting, monitored schedules, and assessed risks to optimize resource utilization.
- Compiled monthly and quarterly business review reports to evaluate project outcomes.
- Conducted customer satisfaction surveys and handled escalations to improve processes.
Associate Project Manager
Lionbridge Technologies Pvt Ltd.
Mumbai
01.2014 - 07.2019
- Initiated project by defining customer overview, success criteria, processes, deliverables, and financials.
- Planned project scope, composed team, selected vendors, and established communication and risk management plans.
- Facilitated internal and external kick-off meetings, provided execution instructions, and compiled hand-off packages.
- Managed scope changes and ensured customer acceptance of impacts; reported status and maintained schedule adherence.
- Created and updated budgets while obtaining margin approvals and customer purchase orders.
- Conducted invoicing, provided weekly financial updates, and oversaw project closure activities.
- Authored post-project reviews and business reports; led monthly and quarterly review meetings.
- Received Star Award for Excellent Performance from July 2014 to September 2014.
Customer Service Representative
Eureka Outsourcing PVT LTD.
04.2011 - 01.2014
- Prepare quotations in CRM software and commercial documents.
- Preparing price calculation sheet & offer letter for the product.
- Checking customer names in the International Trade Counseling.
- Co-ordinate with the salesperson for product details and customer requirements.
- Co-ordinate with the engineers for technical details as per customer requirements.
- Checking SO & PO copy and according to that go for further process.
- Preparing challan & invoices.
- Maintain the day to day quotes, tender and vendors report.
- Create price books of the product in excel and update in the system.
Education
BMS - Marketing Management
Bachelor of Management Studies
Mumbai01.2010
HSC -
Pendhar Kar Collage
Dombivli01.2007
SSC -
Tilak Nagar Vidya Mandir
Dobivlim01.2005
Skills
- Customer service excellence
- Process optimization
- Client assessment
- Satisfaction improvement
- Self-motivation
- Goal achievement
- Project management
- Time management
- Resource allocation
- Problem solving
Languages
- English
- Marathi
- Hindi
Personal Information
- Date of Birth: 08/22/89
- Gender: Male
- Nationality: Indian
- Marital status: married
Certification
- Pursuing PMP certification
Accomplishments
- Awarded as Impact Player in TransPerfect (2024)
Tools Known
TMS
JIRA
Gantt chart
Microsoft Project planning
Timeline
Associate Team Lead
TransPerfect India Solution Ltd.
07.2019 - Current
Associate Project Manager
Lionbridge Technologies Pvt Ltd.
01.2014 - 07.2019
Customer Service Representative
Eureka Outsourcing PVT LTD.
04.2011 - 01.2014
BMS - Marketing Management
Bachelor of Management Studies
HSC -
Pendhar Kar Collage
SSC -
Tilak Nagar Vidya Mandir
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