BIS (Business information system) for import & export

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
·Receiving IGM/EDI files from shipping lines or Customer service team, timely upload files in the system & keep vessel wise track record.
· Solving customer inquiries over phones & via email.
· Updating customer about urgent shipments over telecom & e-mail.
· Interacting with clients while handling complaints and special requests via phone and E-mail.
· Keep co-ordination with shipping lines for IGM filing.
· Job order updation & system updation.
· Keep track record of volume received through line & OVC customer’s
· Allocation of containers as per yard space availability.
· Planning for rakes for Import arrivals. Coordination with the Maersk line for SSR Submission for the replacement of M-scan containers.
· Ensured timely submission of Documents to Vessel Operator / Slot Operator, Indian customs.
· Ensure job orders for container movement from Terminal to CFS are placed on time.
· Ensure all counter work i.e. Seal cutting order, Assessment, De-stuffing order etc.
· Co-ordinate with CHA and making proper arrangement for delivery of container/cargo.
· Liasoning with customs department, Port Authorities, other Government agencies, Shipping Lines/Agents, Customs House Agents, Key clients and other Importers and Exporters.
· Follow up with CHA and Importers to faster clearness of cargo.
· To update the internal global software systems of Maersk relating to imports and keep the tracking of the containers in systems.
· Follow up with the statutory bodies for compliances, various hold cases, notification.
Operational efficiency
Supply chain distribution
Supply Chain Management
Customer Relations
Strategic planning
Documentation and control
BIS (Business information system) for import & export
CTS (Container tracking system) for all tracking of Import & Export (web
CONTRACK - CFS Management System
GTOS - SMARTBOX
SPACE - YARD PLANNING
SHIPS - VESSEL PLANNING
Organized & participated in various cultural activities
Active member in Social & Religious works
Trekking
Travelling
Swimming
Cooking
Music
Suring on Net