Mangesh Naik
Pune
Summary
15+ years of experience in handling end to end Admin & Facility profile with minimum employee strength of 500+ Have the ability to make decisions independently. Flexibility to work extended hours Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
17
17
years of professional experience
Work History
ASSISTANT MANAGER HR AND ADMIN
Duroshox Pvt Ltd.
PUNE
04.2022 - Current
- . Human Resources Management:
- 1. Recruitment Talent Acquisition: Manage the complete recruitment cycle for technical and non-technical roles, from sourcing to onboarding. Work closely with project managers to assess staffing needs for ongoing and upcoming projects.
- Employee Relations Engagement: Develop employee engagement initiatives and address grievances to maintain a positive workplace environment.
- Performance Management: Implement performance management systems, conduct regular performance reviews, and provide feedback.
- Training Development: Identify training needs and organize development programs to enhance technical and soft skills of employees.
- Payroll Compliance: Oversee payroll processing and ensure adherence to statutory compliances (PF, ESIC, etc.).
- 2. Administrative Management:
- Office Administration: Manage day-to-day office operations, including facility management, vendor management, and office supplies.
- Travel Accommodation: Oversee travel and accommodation arrangements for project teams, ensuring cost-effective and timely bookings.
- Facility Asset Management: Ensure proper upkeep and maintenance of office premises, equipment, and company assets.
- Documentation Record-Keeping: Maintain comprehensive documentation for HR and administrative activities, including employee records, contracts, and legal documents.
- 3. Project Support Coordination:
- Provide administrative support for project sites, including logistics, manpower deployment, and coordination between site and head office.
- Assist in setting up temporary site offices and ensure proper infrastructure and resource availability.
- 4. Compliance Legal:
- Ensure compliance with labor laws and statutory regulations, including maintaining necessary licenses and permits.
- Coordinate with legal teams for contract management and compliance-related documentation.
- 5. Office Resource Management:
- Manage the company s fleet of vehicles and drivers, ensuring compliance with transportation regulations.
- Supervise housekeeping staff, security personnel, and administrative support staff to ensure a well-functioning office environment.
Administrative HR Assistant
Shivsoham Facility services pvt Ltd
PUNE
03.2021 - 04.2022
- Searched employee files to obtain information for authorized persons and organizations.
- Prepared materials and reports for compliance audits.
- Verified previous employers and other references to determine applicants' employment acceptability.
- Updated job descriptions for existing positions and created new ones for open roles as needed.
- Examined employee files to answer inquiries for assistance with personnel actions.
- Conducted orientation sessions for new employees.
- Managed confidential employee information with discretion and integrity.
- Assisted with administering employee benefit programs and worker's compensation plans.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Provided administrative support for HR projects and initiatives.
- Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
- Provided support to the HR department by preparing documents, updating databases and organizing files.
- Advised managers on how to handle difficult situations involving employees in a professional manner.
- Organized company-wide events, including team buildings and annual parties.
- Coordinated training schedules and filed crucial administrative paperwork.
- Maintained employee records in compliance with company policies and legal regulations.
- Assisted in developing job descriptions and person specifications.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Prepared reports on HR metrics for senior management review.
- Responded to internal and external HR-related inquiries or requests.
- Answered questions regarding salaries, benefits and other pertinent information.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Coordinated onboarding activities including orientation sessions for new employees.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Compiled reports on employee performance evaluations and submitted them for review.
- Attended conferences or seminars related to labor laws or best practices in the industry.
- Conducted employment verification and background investigation to facilitate hiring process.
- Worked effectively in team environments to make the workplace more productive.
ADMIN AND FACILITY
Sudarshan Chemical Ltd.
Pune
12.2019 - 02.2021
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantries.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Managed daily operations of the cafeteria, including customer service, food preparation, and inventory management.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Assisted in developing marketing strategies aimed at increasing revenue from housekeeping services.
- Practiced safe work habits and wore protective safety equipment.
- Coordinated transportation logistics for multiple shipments across various carriers and modes of transport.
- Trained drivers on safety, route knowledge and courier procedures through check rides and mentorship.
- Prepared documentation such as bills of lading, invoices, customs declarations, andinsurance certificates.
- Managed maintenance and repair actions for team equipment and vehicles.
- Identified opportunities for streamlining processes through automation or improved coordination efforts.
- Communicated regularly with internal stakeholders including sales teams, operations teams, purchasing teams.
- Reviewed contracts for compliance with applicable laws and regulations.
- Received inquiries and advised on regulations related to programs.
- Tracked assignment completion to provide weekly metrics to compliance manager.
- Participated in networking and learning opportunities to remain current with evidenced-based practices.
- Maintained detailed database of compliance data, activities and actions taken.
ADMIN AND FACILITY SR. EXECUTIVE
ZS India Pvt Ltd.(PSIPL -Payroll)
PUNE
11.2017 - 11.2019
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Planned and coordinated the maintenance of facility equipment and systems.
- Assisted in developing emergency response plans for natural disasters or other emergencies.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Planned, administered and controlled budgets for equipment and supplies.
- Organized meetings with vendors to discuss service agreements or new projects.
- Provided technical guidance to staff regarding facility operations and maintenance issues.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Implemented policies related to health and safety regulations at the workplace premises.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Scheduled or conducted new employee orientations.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Conducted performance reviews for all employees every year.
- Worked with department managers to assess needs.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Analyzed employment-related data and prepared reports.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Facility Manager
TCS Pune(KNIGHT FRANK PAYROLL)
PUNE
06.2015 - 12.2017
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed day-to-day duties accurately and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed implementation and operation of building preventive maintenance program.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Provided technical guidance to staff regarding facility operations and maintenance issues.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Enforced compliance with OSHA regulations and company policies.
- Supervised vendors and contracts to support office environment.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
- Disposed of or oversaw disposal of surplus or unclaimed property.
- Created processes to improve operational efficiency within the facility's departments.
- Maintained records relating to all aspects of facilities management including financial data.
- Scheduled and monitored on-site inspections of facility.
- Provided insights to executive leadership on new trends for office environment.
Cafeteria Assistant Manager
General Motor
HALOL
03.2010 - 04.2015
- Performed daily inspections to ensure compliance with health regulations.
- Coordinated with vendors to ensure timely delivery of products.
- Managed payroll activities including timecards, overtime requests and vacation approvals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved customer complaints promptly and professionally.
- Updated restaurant policies and procedures as needed to improve workflow and efficiency.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Developed policies, procedures and standards for food preparation and service.
- Distributed food to service staff for prompt delivery to customers.
- Reviewed daily task list with employees and assigned tasks for completion.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
- Handled customer complaints and feedback, implementing changes to improve service.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Ensured compliance with health and safety regulations in the kitchen area.
- Coordinated schedules and assigned tasks to cafeteria personnel.
- Created promotional materials designed to increase awareness of the cafeteria's offerings among students, faculty members or visitors.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Conducted regular staff meetings to discuss operational improvements and address concerns.
- Coordinated maintenance and repair of food service equipment.
- Coached staff on strategies to enhance performance and improve customer relations.
- Negotiated contracts with vendors to secure competitive prices for food and supplies.
- Inspected dining and serving areas for cleanliness and proper setup.
- Analyzed sales data and financial reports to identify trends and areas for improvement.
- Ensured that all food products were stored properly according to health codes.
- Conducted regular employee performance reviews to ensure quality service delivery.
MANAGER HOUSEKEEPING AND FOOD DIVISION
Marriott - USA
GEORGIA
01.2008 - 01.2010
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Managed risk by developing and implementing effective risk management strategies.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Proposed or approved modifications to project plans.
- Developed and implemented strategic plans to achieve company objectives.
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Provided leadership during times of organizational change or crisis situations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
MBA - Human Resources Management
Sikkim Manipal University
India12.2024
MBA - Operations Management
Benedict University
Switzerland07-2007
BSC - Zoology
Mumbai University
India06-2002
Skills
- Effective Team Management
- Strategic Planning and Execution
- Operations & Facilities Management
- Budgeting & Financial Oversight
- Vendor & Contract Management
- Compliance & Regulatory Adherence
- Project Management & Process Optimization
- Communication & Stakeholder Management
- Change Management & Organizational Development
- Technology Integration & Automation
- Employee Welfare & Engagement
- Time Management & Prioritization
- Risk Management & Problem-Solving
- Confidentiality & Data Security
- Crisis Management & Decision Making
Accomplishments
- Preparation of required documents & putting systems & procedures in place for ISO certification.
- Adjudged as the best Employee 2 times in a row.
- Preparation of the operations Manual, Emergency Preparedness Manual, Monsoon Manual & preparation of monthly management reports, checklists and various other reports.
Languages
First Language, B1 Intermediate, C2 Proficient, C2 Proficient
Personal Information
- Date of Birth: 06/16/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Learning And Development
- Chemical Fire Responder Course, NIST institute
- Crash Course in First Aid, NIST institute
- Elementary Fire Fighting, NIST institute
- Elementary Casualty Course, Red cross Society Pune
References
References available upon request.
Timeline
ASSISTANT MANAGER HR AND ADMIN
Duroshox Pvt Ltd.
04.2022 - Current
Administrative HR Assistant
Shivsoham Facility services pvt Ltd
03.2021 - 04.2022
ADMIN AND FACILITY
Sudarshan Chemical Ltd.
12.2019 - 02.2021
ADMIN AND FACILITY SR. EXECUTIVE
ZS India Pvt Ltd.(PSIPL -Payroll)
11.2017 - 11.2019
Facility Manager
TCS Pune(KNIGHT FRANK PAYROLL)
06.2015 - 12.2017
Cafeteria Assistant Manager
General Motor
03.2010 - 04.2015
MANAGER HOUSEKEEPING AND FOOD DIVISION
Marriott - USA
01.2008 - 01.2010
MBA - Human Resources Management
Sikkim Manipal University
MBA - Operations Management
Benedict University
BSC - Zoology
Mumbai University
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