Mangesh Sonsale

Risk:

• RCSA: Responsible for defining/updating risk, controls, gap and the action plan. Follow up and assist stakeholders for the gap/action plan and their formulation.
• Risk Scorecard/ Register: Coordinate with LOB project team, compliance team and stakeholders to capture relevant details to review and authorize.
• Monitor and Review: Undertake processes/ controls review. Conduct system integration checks/test. Coordinate with stakeholders. Review discrepancies in Asset Safety Books and records. Monitor Global Asset Safety Control reports, Breach & Incident reports.
• Reporting: Prepare risk charter/MI and present it to Asset Servicing risk committee. Provide insight about the risk areas/concerns (new /existing risk i.e. Tech, regulatory, operational, change and digital).
• RMP: Proficient in risk management portal (RMP) in maintaining the data integrity of risk and controls aligned to the business including creating and analyzing the dashboards.
• KRI: Data collation and measurement, preparation of RCA (root cause analysis) to find out CIA (Cause, impact and action plan). Memo preparation, meeting with the ORO for final review approval, and update the RMP result.
• Breach/Incident Management and Remediation : Identify breaches, root cause, gaps, assess impact. Prepare risk memo, breach form and report findings to Sr. Management (Risk Oversight committee). Monitor progress of action items and ensure all breaches are closed in timely manner.
• Enterprise Initiatives (Audit): Assisting and facilitating audits , process/controls testing and review. Coordinate with stakeholders to record responses /clarificationson the findings/observations to close it on timely manner. update RMP results. Involved in the in the process improvements and business excellence initiatives.

Governance and Oversight:

Quality & Controls:

• Work with Global Asset Safety team to implement controls and procedures (manual/automated, proactive and detective).
• Ensure we identify all the CDE (critical data elements) which has major regulatory and operational impact and have adequate controls around it.
• Ensure we have procedures to mitigate and manage operational, technical and data related Incidents on priority, to reduce associated risk and complete periodical review.
• Implement and review efficiency / effectiveness of the existing controls. Controls, process revision and reporting of CASS/CAP Regulatory Oversight team.
• Perform data and gap analysis pertain to the breaches. Provide report oversight and Sr. Mgmt. committee.
• Identified areas where additional controls could be implemented in order to strengthen security measures to the

Regulatory Oversight:

• Oversee and control potential regulatory reporting risk (region: CASS, CAP, DGSD, KYC-AML, CSDR, PSD2, MIFD II, Global Asset Safety, GDPR).

Data quality solution:

• Cross-functional and segment teams to help design and execute on data quality solutions.
• Proficient with the onboarding and offboarding process and data lineage
• Understand client life cycle, systems integration, data mapping and system architecture.
• Data quality, data setup rules, system integration, System lineage, and output to compare with the quality threshold.

Domain Data Steward:

• Good understanding of data management (Client data, Master data, Reference data, Meta data, KYC data,Business glossary).
• Ensure accuracy, completeness, and consistency of data across various systems and platforms.
• Define data setup rules, implementation, review, incident management and remediation.
• Played significant role in business initiatives like change management, implementation of data governance frame work, regulatory and digital change (directed by CDO).

Projects: (Regulatory & Enterprise Digital change)

• Governance and CDO framework implementation: Process enhancement, System upliftment and automation for critical process using CDO tools and governance platform under CDO team.
• KYC 5th AML Reporting: Developed regulatory reporting process under PMO office, to capture KYC data, agreements/legal contract details, Client data, local regulatory requirement, Static data and regulatory fields to comply with regulatory reporting and Reg. compliance.
• PSD2 Accounts Eligibility and Fraud Report: Regulatory and compliance requirements to establish a sustainable process. Data collation, segregation, enrichment, validation, and define eligibility/scope (via automation). Identify accounts in-scope for PSD2 to conduct regulatory cash activity and comply with fraud reporting.
• Delinquent mails: Bar Code Implementation on the regular statements as per their set frequency, so the returned statements can be identified, scanned, sent to correct LOBs and timely remediated to resolve the issue and prevent it from reoccurrences of return mails.
• MiFID II (Quick Fix): Regulatory driven change to eliminate quarterly custody paper statement and replace it by e-statements. Develop a sustainable and effective e-delivery solution (A) Use an internal data/system architecture and enhance the existing e-platform (B). Implement a new e-platform, where the existing platform doesn’t meet the required regulatory/compliance criteria.
• Payment Service Directive II: Client's payment instruction e-platform was not compatible to comply with the regulatory norms/directions. Platform enhancement and new build was required. Specially to comply with RTS norms. We built a capability to provide an option to instruct payment for a single account, single currency. Also, bulk payment instructions for multiple account and multi currencies.

Quality and Control:

• Perform process reviews identify Design/execution gap, inadequate controls etc. in a time bound manner along with suitable recommendations. Agree on the action plan with Operation management and track them until closure.
• Perform Independent root cause analysis for all operational risk events and monitor remediation plans.
• Assist Internal and External Audit teams as a part of their Audit Preview.
• Assist RCSA program and help identify risk and controls.
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in control management functional area.
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area.
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies.

Change Management:

• Collaborated with Project Team, Chief Data Office, Technology, BA, Product Team to implement enterprise change programs successfully.
• Undertake change management programs with functional expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful solutions.
• Assist with business requirements, BRD/FRD/BFS. Understand the alternation, provide sign-off and share the documentation for the authorization.
• Prepare Operational readiness plans, Target Operating models to understand the agreed project approach

Data Management:

• Identify opportunities for process improvements and automation, driving efficiency and reducing risk.
• Stay up-to-date with industry regulations and best practices related to data management and transaction services.
• Collaborate with internal stakeholders and risk management to ensure smooth and efficient transaction processing.
• Monitor and analyze data quality and integrity, identifying and resolving any issues or discrepancies Ensure accurate and timely processing of transactions, including trade settlements, reconciliations, and data validation.
• Develop and implement efficient processes and procedures for data management and transaction services.
• Oversee and manage a team of transaction services professionals in the data management middle office.

Operations:

• Migrated Middle Office Data Management (Business Oversight) from London as First Line Manager.
• Migrated Global Asset and Agent Bank Operation work from Scotland.
• Migrated reconciliation and Nostro cash operation work from London and Ireland.
• Dealt with Security setup part, Portfolio Setup, Brokers, Cash and Custody SSI and maintenance. Monitor trades, clear blocked trades, and Income discrepancies, Trade Confirmation and Monitoring.
• Reconciliation Cash/Stock/Nostro Accounts. Cash Forecasting, Reporting. Team Management.

• Help coordinate and managing daily operational activities regarding BSE/NSE Cash dealing.
• Review clearing instructions and Pay in and Pay-out. Regular statement distribution.
• Dematerialization of physical certificates and maintenance of D-mat account.

• Assisted in the coordination and execution of daily operational tasks.
• Responded to customer inquiries and resolved any issues or concerns in a timely manner.
• Conducted regular quality control checks to ensure products met company standards.