Seeking a challenging position in the areas of Commercial Operations, Customer Service, Accounts, and Warehouse Management that supports both my personal and professional growth, while enabling me to contribute effectively to the organization’s success.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Commercial In-Charge
TAFE Motors & Tractors Ltd.
05.2025 - Current
Responsible for overseeing commercial operations across the Maharashtra region, including coordination of customer service, accounts, and warehouse functions to ensure smooth and efficient business processes.
Role: Responsible for Regional Commercial Operations
Key Responsibilities:
Oversee credit control, commercial operations, and sales accounting for the region.
Monitor dealer outstanding aging, and manage dealer/vendor claim settlements, including issuing credit/debit notes.
Coordinate payment deposits through CMS and channel accounts.
Liaise with Head Office (HO) for unblocking sales orders and maintaining control over MIS reports.
Reconcile dealer account statements, and resolve account-related issues in a timely manner.
Approve credit limits based on delegated authority and assess exposure risks.
Calculate and process monthly dealer incentive schemes.
Raise requests/advice for dealer credit/debit notes to be issued by HO.
Prepare financial reports to support decision-making at both Regional and Head Office levels.
Make monthly expense provisions for the region and monitor actual spending against budgets.
Maintain accurate receipt accounting and handle both accounts payable and receivable.
Generate Purchase Orders (POs) and Service Contracts (SCs) for vendor payments.
Perform various administrative tasks as required by the role.
Responsible for Pune & Nagpur Warehouse/Depot Management
Key Responsibilities:
Prepare demand forecasts and coordinate daily with the Factory and Marketing teams to ensure timely tractor billing and dispatch.
Identify and negotiate with transporters to optimize freight rates and reduce logistics costs.
Manage annual physical inventory, oversee store operations, and ensure compliance with audit procedures.
Supervise tractor and implement (e.g., Rotavator) inward and outward movements at depots using SAP – MIGO.
Handle billing and dispatches of tractors and implements efficiently.
Manage insurance claims related to shortages, transit damages, and product defects.
Process Stock Transfer Notes (STN) for implements and warranty engines.
Verify and process transporter payments, ensuring proper deduction for any shortages or damages as per allowable transit loss terms, and forward to Head Office for payment.
Senior Commercial Officer
Usha International Limited (A Shriram Group Company)
12.2012 - 04.2025
Key Responsibilities:
Managed end-to-end commercial operations for the region, including sales accounting, credit control, and vendor coordination.
Profile
Office In-Charge – Nagpur Location
Usha International Limited (A Shriram Group Company)
Key Responsibilities:
Oversaw order processing, clearance, and tracking of receivables and vendor payments.
Ensured statutory compliance, including Shop Act license renewals, maintenance of statutory registers, notice boards, and attendance control.
Handled end-to-end vendor payment processing, particularly for transportation and operational services.
Acted as a key contact for resolving customer issues related to operations.
Maintained organized documentation including customer profiling, commercial policies, and other regulatory records.
Coordinated with sales teams, dealers, and warehouse staff to ensure smooth and timely execution of orders and dispatches.
Managed cheque documentation, including tracking pending payments, dishonored cheques, and follow-ups.
Liaised with legal advisors to ensure timely filing of NI (Negotiable Instrument) cases in accordance with company policy.
Conducted quarterly verification of warehouse stock, company assets, and IT inventory; participated in EHS (Environment, Health & Safety) audits.
Monitored inward and outward movement of goods, ensuring proper documentation and procedures were followed.
Coordinated replacements, tracked inventory for damaged or non-salable materials, and ensured timely dispatches from the warehouse.
Served as administrative lead for functions including transportation, pest control, housekeeping, and security, ensuring all services ran efficiently and compliantly.
Commercial Associate
BASF India Ltd.
05.2009 - 12.2012
Key Responsibilities:
Handled commercial operations related to sales accounting, order processing, and dispatch coordination for agrochemical products.
Assisted in managing dealer and distributor accounts, ensuring timely order fulfilment and payment collection.
Coordinated with the supply chain and logistics teams for smooth movement of crop protection products across regions.
Supported the sales team with necessary commercial documentation, schemes, and pricing updates.
Maintained accurate records for invoices, credit/debit notes, and other key commercial documents.
Ensured compliance with company policies and regulatory requirements related to agrochemical distribution.
Provided assistance during stock audits and collaborated with the warehouse team for inventory tracking and reconciliation.
Responsibilities:
Led a team of 7 Commercial Associates, overseeing all Sales and Distribution Operations for three key territories: Amravati, Washim, and Paratwada, covering 73 Channel Partners (CPs).
Developed and monitored monthly collection plans from CPs, tracked outstanding payments, and ensured timely collections.
Implemented commercial policies and SOPs as defined by the company, ensuring uniformity across territories.
Communicated and allocated sales schemes to Channel Partners, ensuring accurate tracking and compliance.
Coordinated with CFA warehouses located in Akola and Nagpur to manage dispatches and inventory movement efficiently.
Maintained ongoing coordination with Channel Partners for order placements, inventory status, and logistics follow-up.
Handled all key commercial activities, including customer profiling, onboarding, account reconciliation (twice a year), collections, and resolution of account-related issues.
Maintained critical commercial documentation, including internal and external commercial policy files and customer records.
Worked closely with the sales team to ensure alignment on sales targets, customer service, and operational efficiency.
BASF India Ltd. is a leading global chemical company. During my tenure, I was part of the Crop Protection Division, focusing on pesticides and herbicides within the agriculture sector.
Education
Master of Business Administration (MBA) - Finance Management
Nagpur University
Maharashtra
01.2009
Bachelor of Commerce (B.Com) - undefined
Amravati University
Maharashtra
01.2006
Skills
Proficient in MS Word, MS PowerPoint, MS Excel, and internet usage
FUNCTIONAL DOMAIN
Strong understanding of organizational operations and emerging technology trends, with a focus on implementing cost-effective practices to drive business excellence.
Candid and honest communicator, with the wisdom and discretion to apply diplomacy when necessary.
Highly flexible and adaptable professional, capable of working under pressure and consistently meeting deadlines.
Attentive listener with a strong ability to understand customer needs and provide tailored solutions.
Proven leadership skills with the ability to foster teamwork and drive superior results.
Actively involved in the company’s annual audit process, ensuring compliance and accuracy.
OTHER ACCOLADES
Actively participated in various inter-college annual events, demonstrating strong teamwork and organizational skills.
Served as the Coordinator for training and induction programs for field staff, ensuring smooth onboarding and skill development.
Consistently received appreciation from seniors for dedication, reliability, and quality of work.
Timeline
Commercial In-Charge
TAFE Motors & Tractors Ltd.
05.2025 - Current
Senior Commercial Officer
Usha International Limited (A Shriram Group Company)
12.2012 - 04.2025
Commercial Associate
BASF India Ltd.
05.2009 - 12.2012
Master of Business Administration (MBA) - Finance Management