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Over 17 years’ experience in the banking industry focusing primarily on customer services, complaints management, relationship management, business development, Sales, and marketing.

Proven track record of optimizing performance, introducing continuous process and business competencies to facilitate positive change and improved services.

Goal-oriented individual with strong leadership capabilities.

Organized, highly motivated and detail-directed problem solver.

Proven ability to effectively liaise with and provide uncommon and exceptional service to diverse customers - both individual and corporate clientele.

Demonstrated track record in team building and leadership.

Recognized for professionalism, creativity, resourcefulness and competence in managing and supporting organizational affairs, values and goals.

Results producing account manager demonstrating year-over-year improvements in sales and marketing efforts, customer service ratings and team productivity. Strong and decisive leader with excellent analytical, problem solving, organizational, team building and planning skills. Maintains an uncompromising focus on high quality standards and bottom-line proﬁt maximization. Customer service oriented and excellent at performance crisis management and ensuring customer loyalty. Well acquainted with the SME Banking, Retail Banking, Insurance and Real Estate industry Results-driven . Meticulous, conscientious and methodical in approach.

I am a motivated financial expert with excellent business acumen and 15 years of experience spanning Retail Banking, Commercial and Business Banking, Investment Banking, Wealth Management and Private Banking, Corporate Banking, Retail and Corporate Payments, Fintech and Digital Banking, Specialist Lending, International Banking, and retail operations.
I have extensive expertise in managing high-volume, high-value client caseloads and excel in developing investment strategies and analyses to maximize profit potential. I am skilled at building trusted client relationships through exceptional communication, fostering loyalty, and driving repeat business.
With a proven track record of driving business growth and profitability, I possess a deep understanding of banking operations, wealth management, fund advisory and management, customer service, and sales strategies. These capabilities enable me to oversee branch operations effectively, surpass performance goals, and maintain a strong focus on customer satisfaction.
Known for cultivating and sustaining long-lasting relationships with clients and stakeholders, I am highly adaptable and possess exceptional problem-solving skills. These qualities allow me to navigate complex challenges and deliver innovative solutions, consistently prioritizing profitability and sustainable growth

Seeking a challenging career opportunity that allows for the expansion of experience and utilization of background and communication skills.

Eager to contribute to organization objectives while enhancing professional growth and acquiring new skills.

Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration.

Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

SHAKTI FAKKAD JADHAV

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BANKING RELATIONSHIP MANAGER

PERSONAL BANKER

AUTHORISER

TELLER

SALES MANAGER

Education

B.A -

HSC -