Analytical and results-driven Data Analyst/Business Analyst with over 9 years of experience integrating financial, operational, and business data to deliver strategic insights that enhance organizational performance. Expertise in transforming complex datasets into clear, actionable intelligence through automation, visualization, and storytelling techniques. Proven track record in Financial Planning & Analysis (FP&A), budgeting, forecasting, and performance management, complemented by entrepreneurial experience in business operations and process optimization. Proficient in advanced MS Excel, Oracle BI, SAP (S/4 HANA), and Hyperion Essbase, with hands-on skills in Power BI and Tableau for impactful visualization and analytics.
· - Founded and managed a premium fresh fruit retail outlet, leading end-to-end business operations including procurement, finance, inventory, staffing, customer engagement, and vendor management.
· - Played a pivotal role in setting up the new business model from the ground up, demonstrating strong dedication, persistence, and strategic planning in overcoming initial challenges.
· - Introduced technological advancements such as automated billing systems, CCTV surveillance, and digital payment tracking for improved operational transparency and customer experience.
· - Implemented data-based decision-making in sales analysis, demand forecasting, and pricing optimization — enabling agile responses to market trends and seasonal fluctuations.
· - Established effective cost controls, budgeting, and performance monitoring frameworks to ensure business sustainability and profitability in a highly competitive market.
· - Managed through labor shortages, market saturation, and competition pressure by optimizing workflows and ensuring optimum utilization of limited resources.
· - Built long-term partnerships by sourcing from reliable and trusted vendors, ensuring product consistency and quality.
· - Maintained timely vendor payments, ethical practices, and financial discipline, building strong credibility among business stakeholders.
· - Mentored aspiring entrepreneurs by sharing business models, process workflows, and operational insights, enabling them to start and manage similar ventures successfully.
· - The business evolved into a self-sustaining model driven by automation, data insights, and customer-focused service excellence.
Data Analytics & Visualization: Power BI Tableau Excel BI Data Modeling ETL Data Cleansing KPI Dashboard Design