Experienced professional in HR systems and analytics, focusing on optimizing recruitment strategies and performance management frameworks. Engaged in project management initiatives that streamlined employee onboarding processes while addressing conflict resolution needs. Collaborative approach led to successful audits and enhanced reporting mechanisms. Strong analytical skills applied to HR analytics for informed decision-making.
Overview
6
6
years of professional experience
Work History
HR Systems and Analytics Specialist-PNEA Division
ASSA ABLOY Opening Solutions
Melbourne
04.2023 - 04.2025
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
Streamlined project delivery processes, reducing completion times significantly.
Leveraged HR analytics tools to identify trends in employee turnover and absenteeism, informing strategies for proactive interventions and improvements.
Improved overall organizational effectiveness through data-driven HR analytics and insights.
Provided valuable insights into HR analytics through a thorough analysis of SAP HCM data, aiding executive decision-making processes.
Established HR analytics capabilities to enable data-driven decision-making for talent acquisition, retention, and succession planning strategies.
Oversaw HR analytics projects to gather insights on key metrics, such as turnover rates, employee engagement scores, and time-to-fill data.
Implemented strategies to take advantage of new opportunities.
Set specific goals for projects to measure progress and evaluate end results.
Human Resources Assistant
Amazon Fulfilment Centre
Ravenhall, Melbourne
07.2022 - 02.2023
Tracking daily attendance,determining trends in leave through reporting and analysis of employee hours.
Advertising of jobs,scheduling interviews as well as interviewing candidates.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Assigned work activities for staff related to employment, compensation, labor relations.
Prepared new hire letters, employee contracts and corporate policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Oversaw hiring, staffing, and labor law compliance.
Updated HR database with new employee information, changes in benefits and other details.
Organized company-wide events designed to boost employee morale.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Streamlined recruitment process for efficiency, reducing time-to-fill job vacancies.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Team Lead
Coles Group
Altona North, Melbourne
12.2018 - 05.2022
Motivated staff through positive reinforcement techniques.
Held regular one-on-one coaching sessions with staff members to encourage personal development.
Delegated tasks appropriately according to individual skill sets.
Established clear team goals aligned with company objectives, tracking progress regularly.
Implemented strategies to take advantage of new opportunities.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Provided support to junior staff during peak periods of workloads.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Allocated resources effectively to ensure project completion within deadlines and budget.