MANIGANDAN D
SOFT SERVICE MANAGER
Bangalore
Summary
TO ACCEPT NEW CHALLENGES AND TO PROGRESS CONTINUOUSLY BY UTILIZING MY CREATIVE, INTER PERSONAL AND MANAGEMENT SKILLS TO ASSIST THE ORGANIZATION IN ACHIEVING THEIR OBJECTIVE AND GOALS
Overview
26
26
years of professional experience
5
5
Languages
Work History
Property Manager
Ajmera Infinity (1150 Flats)
07.2013 - Current
- Conduct a common briefing to all M&E and HK team in first hour.
- Check stack of cleaning material and indent accordingly case to case.
- Every day meet client and take feedback for any abnormalities or any improvement.
- Check and maintain all documents for HK and M&E team.
- Follow up all AMC for equipment’s with concerned department.
- Update and all the complaints in register and follow up with concerned for complaint closer with certified from client.
- Maintain first aid and proper Etc..
- Train the manpower on safety security and material handling.
- Ensure the best standard at work grooming is maintained across at all time.
- Monitoring the civil team and deployed civil team as per necessity.
- Preparing Monthly MIS Reports for Electrical Maintenance, Store Expenditure, Asset list & Soft Service Reports.
- Carpentry, Painting and Mason works were carried out by IN House Team as instructed by me.
- Arrangements made for clients for Meeting or Training course at Conference Room.
- Even made necessary Snacks and Food arrangements as required by the Clients.
- Social activities from Company carried out for Govt. Schools.
- Sports related activities for clients were organized by our Company.
- Medical camps like Blood donation, Dental Checkup, Health Checkup were arranged by our Company as required by Clients.
- Kiosk activities like Loan offers from bank and Promotion activities taken by Companies in our premises.
- Arrangement of Breakfast and Lunch for our in house team at the Time of Year Ending Shut down activities.
- On Job training for M&E & House Keeping team on regular basis.
- Safety related training provided to M&E & House Keeping team on regular basis.
- Maintaining and Usage of Cleaning equipments like REDION M/c, Manual Flipper M/c’s, High Jet pressure/c, Single disc scrubbing M/c and Vacuum M/c.
- Ensure that best standard of cleaning/ Maintenance schedule are completed and compiling the required FM.
- Check the manpower deployment and attendance for M&E & House Keeping.
- Any manpower shortage needs to be arranged and escalated to the concerned department head.
- Generating daily weekly, monthly and quarterly report.
- Monitoring the landscape area, façade glass cleaning and pest control.
- Area of Operation: Soft service Manager
- Soft Services:
- Housekeeping:
- To check the cleanliness, hygiene, snags, and other issues in the premises.
- Address and resolving the issues of employees in concern to facilities at the site.
- Deployment of maintenance staff or housekeeping staff as per necessity of jobs and other requirements at site.
- Supervises and coordinates all maintenance service and repairs pertaining to building and related equipment.
- Co ordinate for company Events and Functions.
- Vendor Management: Managing all third party AMC’s with regard to Security Automation systems, Building Automation systems, Infrastructure systems such as Lifts, Escalators, D.G’s, STP, ETP, WTP etc. Apart from the above managing vendors related to Insurance, Transport Vehicles, and Couriers etc.
- Maintenance & Engineering Services: Meeting all the requirement of checks & measures of all Power Back up systems, Security Automation system and ensure they all up and running condition by coordinating with relative technical teams.
- Pest Control: Ensure to keep the clients facilities with disincentive, by ensuring a proper pest controlling is done on the regular intervals.
- Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms.
- Team Management: Evaluating performance of operation teams against based promotion planning and providing valuable feedback for improvement.
- Stock Maintenance:
- Periodical checking and maintaining of electromechanical and soft services Materials to ensure smooth day to day activities are not hampered.
- Regular Indenting of HK materials on Monthly basis.
Building Executive
UDS Facility Management Service Pvt. Ltd.
01.2009 - 05.2013
- Worked as Building Executive in UDS Facility Management Service Pvt. Ltd.
Senior Supervisor
McClellan Integrated Services India PVD LTD
01.2007 - 01.2008
- Worked as Senior Supervisor in McClellan Integrated Services India PVD LTD
HK sup
ISS Facility Management services PVD LTD
01.2003 - 01.2006
- Worked as HK sup in ISS Facility Management services PVD LTD
HK serviceman
Personal Touch in Oracle near Bangalore Dairy
01.2000 - 01.2003
- Worked as HK serviceman in Personal Touch in Oracle near Bangalore Dairy
Education
PUC -
Miranda Collage
BangaloreSkills
MS office
Windows 98, 2000, 2003, 2007 XP and 2008
Presentation in Microsoft Powerpoint
Declaration
I here by declare that the above information is true to the best of my knowledge. And I am totally responsible for any discrepancy of the above information. Place: Bangalore Date: / / 2024 SIGNATURE (MANIGANDAN.D)
Timeline
Property Manager
Ajmera Infinity (1150 Flats)
07.2013 - Current
Building Executive
UDS Facility Management Service Pvt. Ltd.
01.2009 - 05.2013
Senior Supervisor
McClellan Integrated Services India PVD LTD
01.2007 - 01.2008
HK sup
ISS Facility Management services PVD LTD
01.2003 - 01.2006
HK serviceman
Personal Touch in Oracle near Bangalore Dairy
01.2000 - 01.2003
PUC -
Miranda Collage