Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative
MANIGANDAN .P

MANIGANDAN .P

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Team Associate

DSV Logistics
Hosur
03.2018 - Current
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Receiving material from different vendors, physical quantity verification, and entry of material as per the receipt quantity, maintenance of the accuracy of stocks, physical verification & reconciliation.
  • Ensure daily dispatches as per requisition. planning timely picking / dispatching & managing all entry in systems along with data management
  • Management of day to day's manpower activities. Obtain meeting time-to-time for motivate of team members and Other Staff
  • Preparation of Goods Receipt Note (GRN) & ensuring the creativeness and accuracy in each receipts & documentation.
  • Shortage and Excess material following with vendor and data management
  • Communicate to SCM team for purchase order issue and follow up to complete GRN


Dispatch Executive

Linevan Retail and Trading Private Limited
Vellore
09.2015 - 01.2018


  • Managed fleet transportation dispatching for Route Orders
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Used coordination and planning skills to achieve results according to schedule.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Tracked orders and notified customers of status or potential delays.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.
  • Reported customer feedback to management.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Education

High School Diploma -

TTD Sri Venkateshwara Higher Secondary School

Bachelor of Arts - English Literature

Muthurangam Government Arts And Science College
VELLORE
04.2016

High School Diploma -

MADRAS MATRICULATION SCHOOL
VELLORE
03.2010

Skills

  • Operational Data Documentation
  • Microsoft Office
  • Shipment Preparation
  • Spreadsheet tracking
  • Recordkeeping
  • Database Management
  • Shipment coordinating
  • Schedule Coordination
  • Flexibility and Adaptability
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Order Fulfillment
  • Delivery and Shipment Records

Additional Information

  • Typing speed of 70 WPM.
  • Computer on office Automation
  • Knowledge of installing all sort of operating systems, Networking, Trouble shooting, assembling etc.,
  • Member of Junior JC Wing of JCI vellore
  • Participated in NSS

Timeline

Team Associate

DSV Logistics
03.2018 - Current

Dispatch Executive

Linevan Retail and Trading Private Limited
09.2015 - 01.2018

High School Diploma -

TTD Sri Venkateshwara Higher Secondary School

Bachelor of Arts - English Literature

Muthurangam Government Arts And Science College

High School Diploma -

MADRAS MATRICULATION SCHOOL

Similar Profiles

CREATE PROFILE
MANIGANDAN .P