Manigandan Ramasubramanian

Work History

CTG Eleviant India

01.2022 - Current

Adaptable leader with strong technical and interpersonal skills, fostering collaboration between teams and clients.
Architected and delivered robust backend systems using .NET 8, EF, and SQL, achieving 30% performance improvement through query and API optimization.
Led the integration of Twilio TaskRouter, Voice, and Video SDKs to enable real-time customer communication and dynamic call routing based on business logic.
Deployed and managed Kubernetes-based microservices across hybrid environments (on-prem and Azure cloud), ensuring high availability and scalability.
Built secure, real-time features using PubNub, SignalR, enhancing responsiveness and user experience.
Collaborated closely with the Technical Architect to define system architecture and design, ensuring technical feasibility, scalability, and adherence to best practices.
Worked with the team to address technical debt using static code analysis tools like SonarQube, implemented package vulnerability scanning.
Proactively conducted code reviews, enforced best coding standards, and resolved legacy code bottlenecks to improve maintainability and system resilience.
Played a critical role in incident management, SLA compliance, and performance optimization across critical systems.
Led client interactions, converted complex requirements into technical specifications, and mentored junior developers to drive delivery excellence.

BSI Group

08.2019 - 12.2021

Company Overview: Supplier Compliance Manager is BSI's web-based risk assessment and audit management tool that leverages proprietary, global supply chain geographic risk modeling to assess the potential risk of your suppliers worldwide.
Analyses, Design and Perform Application Development of new Functionalities/Enhancements
Ensure the delivery of the software needs as per SDLC best practices
Analyses & Triage existing Production Issues, Fix and Test for acceptance
Implementing Product/Application in Client Places
Interaction with clients or end users to analyses the technical requirements
Supplier Compliance Manager is BSI's web-based risk assessment and audit management tool that leverages proprietary, global supply chain geographic risk modeling to assess the potential risk of your suppliers worldwide.

Finserv Technology Solutions

05.2018 - 07.2019

Analyse, Design and Perform Application Development of new Functionalities/Enhancements
Ensure the delivery of the software needs as per SDLC best practices
Analyse & Triage existing Production Issues, Fix and Test for acceptance
Implementing Product/Application in Client Places
Interaction with clients or end users to analyses the technical requirements

Cognizant Technology Solutions

05.2015 - 04.2018

Responsible for the 24/7 production support and administration of the supply chain Planning processes
Incident resolution and recovery
Implemented macro based worksheet using VBA to reduce manual effort to monitor jobs
Assisted in streamlining processes to reduce and make daily workload more efficient
Coordinating with external vendors to fix up application/server issues