Manik Pal

Dynamic DRS Executive with a strong focus on operations management and customer-centric strategies. Recognized for implementing effective feedback mechanisms to elevate client satisfaction and drive service excellence. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.