Manikandan Haridass
Summary
Accomplished Technical Architect and Healthcare Implementation Lead with 10+ years of experience delivering enterprise healthcare interoperability, client implementations, and digital transformation solutions across the US and UAE healthcare sectors. Unique combination of both Healthcare Implementation and Integration expertise, with proven success leading end-to-end solution delivery from requirements gathering, workflow discovery, solution architecture, interface design, UAT, go-live, and post-production support. Expertise in HL7 v2.x/v3, FHIR, Healthcare APIs, Oracle Health (Cerner Millennium), Rhapsody Interface Engine, and EMR/EHR integrations. Extensive experience in Prior Authorization, Revenue Cycle Management, Health Information Exchange (HIE), Radiology, Laboratory, Cardiology, and Oncology workflows. Strong background in stakeholder management, presales consulting, workflow optimization, and cross-functional leadership, with successful delivery of complex healthcare integration and implementation programmes for Infinx, Integrella, Philips, Athena Health, and NTT DATA.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Implementation Lead -Client solutions and Delivery
Infinx Healthcare
Bengaluru
12.2025 - Current
- Lead end-to-end implementation and deployment of healthcare technology solutions, managing projects from discovery, solution design, UAT, go-live, and post-production stabilisation.
- Served as primary client-facing lead, collaborating with executive stakeholders, hospital leadership, EMR teams, and third-party vendors to ensure successful project delivery and alignment with client objectives.
- Conduct workflow discovery and business process analysis for Prior Authorization, Scheduling, Registration, Radiology, and Revenue Cycle operations.
- Design and deliver healthcare interoperability solutions leveraging HL7 v2.x, FHIR, REST APIs, JSON, and healthcare integration best practices.
- Lead integration strategy discussions involving Oracle Health (Cerner Millennium), Epic, Athena, and other EMR/EHR platforms.
- Define interface specifications, mapping documents, business rules, and technical implementation guides for enterprise healthcare integrations.
- Analyze and optimize healthcare messaging workflows including ADT, SIU, ORM, ORU, DFT, and custom HL7 transactions.
- Drive solution architecture and integration design for Prior Authorization automation, payer connectivity, and authorization workflow optimization.
- Manage cross-functional collaboration between Product, Engineering, QA, Operations, and Client Success teams to deliver complex healthcare implementations.
- Lead User Acceptance Testing (UAT), defect triage, cutover planning, go-live readiness assessments, and hypercare support activities.
- Perform gap analysis, risk assessment, and issue resolution for interoperability, workflow, and data integration challenges.
- Support presales engagements through solution demonstrations, technical workshops, effort estimation, and implementation planning.
- Developed scalable implementation frameworks and best practices, establishing governance processes that enhanced delivery quality and increased client satisfaction.
- Mentor implementation and integration teams on healthcare interoperability standards, solution architecture, and healthcare workflow automation.
- Partnered with healthcare organisations to streamline operations, optimise authorization turnaround times, and improve revenue cycle outcomes through targeted solutions.
Technical Architect
Integrella UK
Bengaluru
09.2024 - Current
- Executed integration solutions for healthcare clients in Dubai to enhance system interoperability.
- Developed Rest-API messages for HIE integration, ensuring patient data privacy compliance.
- Created interface for prescription validation, integrating PHID retrieval for PO Dubai billing to streamline billing processes.
- Implemented registries in Pure.NET to improve reporting and compliance for Allergy, Lab Order, Sick Leave, and Medication.
- Established secure database environments with SSMS on jump servers.
- Developed network and system architecture according to business needs.
- Achieved superior outcomes while managing time pressures and budgetary restrictions.
- Led the design and implementation of enterprise-level software solutions, enhancing system efficiency and user satisfaction.
- Developed and maintained architectural frameworks for application development, fostering consistency across IT projects.
- Assessed linkages between system components to implement improvements that optimised connectivity and functionality.
Software Development Engineer
Philips
Bengaluru, INDIA
10.2022 - 09.2024
- Designed, developed, and implemented HL7 interfaces between multiple healthcare systems, ensuring seamless data exchange and interoperability.
- Configured and maintained the interface engine, performing mappings, transformations, and data routing as per project requirements.
- Collaborated with cross-functional teams to gather interface requirements and translate them into technical specifications.
- Conducted testing and validation of HL7 interfaces, ensuring accurate data transfer and compliance with HL7 standards.
- Investigated and resolved interface issues, working closely with IT support teams and end-users to provide timely resolutions.
- Developed custom HL7 applications and tools to improve data processing efficiency and automate routine tasks.
- Provided technical guidance and support to junior team members, promoting knowledge sharing and skill development.
- Onboarding the new customer servers in PHILIPS VPN tunnel for DB and Interface Implementation.
Senior software Engineer-Technology
Omega Healthcare
Chennau
02.2022 - 09.2022
- Facilitated billing by integrating DFT HL7 messages into EMR.
- Processed NTE segment for operation teams to perform medical coding.
- Developed SDC templates aligned with IEEE standards to streamline operational workflow.
- Collaborated with cross-functional teams to identify system requirements, improving software functionality and user experience.
- Monitored system performance post-deployment, addressing any issues promptly to maintain high levels of operational efficiency.
- Coordinated with product managers to define clear project scopes, ensuring alignment with business goals and objectives.
Senior Integration project Engineer
Athena Health
Chennai, INDIA
05.2019 - 02.2022
- Responsible for Project management and testing of EDI-related initiatives, including lab result interfaces, imaging report interfaces, clinical document interfaces, patient demographic interfaces.
- Communicating with labs, hospitals, IT vendors, pharmacies and athena stakeholders to convey interface status and timelines.
- Managing high volume of projects and tasks with competing priorities. Researching and incorporating trading partner technical, functional and QA requirements to EDI projects.
- Analyzed and interpreted HL7 message specifications and implemented data mapping and transformations.
- Collaborated with software developers and testers to ensure proper integration and adherence to HL7 standards.
- Participated in the development and maintenance of HL7 data dictionaries and standardization guidelines.
- Conducted interface testing and validation to ensure accurate data exchange and system compatibility.
- Assisted in the development of training materials and conducted training sessions for end-users on HL7 usage and best practices.
Interface Support Executive
NTT DATA
Chennai
06.2015 - 04.2019
- Providing support to the Post-Go live customers.
- Acted as a liaison between technical and non-technical stakeholders to gather requirements and resolve issues.
Education
Bachelor of Arts - Sociology
CV RAMAN University
2015
Skills
Healthcare IT Integration (HL7 v2x, FHIR, CCD, DICOM)
- EHR/EMR Systems: Athena Health, Philips Healthcare
- Healthcare Workflows: Oncology, Cardiology, Radiology, Laboratory
- Interface Engines: Rhapsody, Mirth Connect, Cloverleaf (if applicable)
- Standards & Protocols: TCP/IP, REST, SOAP, JSON, XML, CDA
- SQL Server (Stored Procedures, Triggers, Views, Performance Tuning)
- Data Mapping, Transformation, and Validation
- API Design & Integration (Healthcare APIs, SLIS, SEHA, custom APIs)
- Presales & Solution Design for Healthcare Integration Projects
- End-to-End Solution Design & Implementation
- Requirement Analysis & Functional Specification Documentation
- Stakeholder Communication & Cross-team Collaboration
- People Management & Mentorship (Workshops, Brown Bag Sessions)
- Presentation & Client-facing Skills
- Crisis Management & Issue Resolution
- SQL (T-SQL, PL/SQL): Stored Procedures, Triggers, Query Optimization
- JavaScript : Data Validation, API Handling, Workflow Automation
- XML / XSLT / JSON: Data Transformation & Exchange in Healthcare Standards
- HL7 Scripting (MLLP, ADT, ORM, ORU, etc): Healthcare Messaging Workflows
Accomplishments
- Best New joiner of the year 2015 at NTT Data Services for completing 192 support cases successfully in a Quarter.
- Successful milestone Award 2018.
- Go Achiever Award in 2021 for successfully Automating the Subscription workflow for LabCorp group of Labs from Athena Health.
- Best Implementation Engineer with Cardiology workflow awarded by Philips in 2023 with post go live issues less than 3 percentage for a financial year 2023
Certification
- Rhapsody Core Course, [PHILIPS] certified, Certificate Number:vpow25L8Uk.
- HL7 & FHIR Essentials . [PHILIPS] certified , Certificate Number:p96Tyu541.
Timeline
Implementation Lead -Client solutions and Delivery
Infinx Healthcare
12.2025 - Current
Technical Architect
Integrella UK
09.2024 - Current
Software Development Engineer
Philips
10.2022 - 09.2024
Senior software Engineer-Technology
Omega Healthcare
02.2022 - 09.2022
Senior Integration project Engineer
Athena Health
05.2019 - 02.2022
Interface Support Executive
NTT DATA
06.2015 - 04.2019
Bachelor of Arts - Sociology
CV RAMAN University