Manikandan R
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Test Engineer
Deft Infotech Private Limited
Haryana
01.2022 - 02.2024
- Developed and maintained test plans, strategies, procedures, and scripts for manual and automated tests.
- Performed functional, system, integration, regression, load and performance testing of software applications.
- Identified root causes of defects found during software testing cycles.
- Worked closely with developers in resolving complex issues related to software functionality.
- Monitored application performance in order to identify potential issues or bottlenecks that could affect user experience.
Software Test Engineer
Perficient Inc
Chennai
08.2021 - 12.2021
- Developed and executed test cases to ensure software functionality, reliability and performance.
- Created automated tests for regression testing of all new features.
- Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
- Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.
- Monitored bug tracking systems for open issues related to software testing efforts.
Process Specialist
Cognizant Technology Solutions, Liberty Mutual
11.2014 - 03.2020
- ROLES AND RESPONSIBILITIES Project:, – GRM.
- Functional expertise: We need to order different types of report which helps the Adjuster to investigation the claims, we order’s report like, police report, Carrier Discovery, Vehicle owner, Asset check & Driver license history etc.
- CORE RESPONSIBITIES:.
- Interacting with client on project up-to-date data.
- Managing weekly call with clients.
- Monitoring queue and work inflow I held responsible for the emails that are coming in, to assign and make them complete in time with proper review.
- Analyses the root cause of SLA Miss’s.
- Maintaining team performance report based on their productivity & Quality.
- Scheduling monthly shift plan and roster based on the business need.
- Acting as a Backup for Team Lead in terms of project deliverables and allocation of work to multiple teams.
- Interacting with NSS team for business need.
- Performing QA for the team & share quality score with the team.
- Prepare Error categorization report & pare to chart.
- Working closely with Manager for Quality Improvement Projects within process.
- Project: Liberty Mutual – GRS.
- Functional expertise: insurance claims for property damages and Bodily injury and general liability and analysis the documents of loss investigation ,accident report, medical report ,police report and court cases to check.
- Refer documents to analyze the injuries and its value or not and add the injuries.
- Add Risk transfer to recipients and parities check through notes and documents.
- We have to decide and update.
- Project: Health Care Enrollment Section:.
- Enrolling subscriber as per document received.
- In case of any discrepancies, obtain require information with clients directly through emails and instant messengers (IM).
- Tracking pended documents & sharing to the client on a daily basis.
- Accounts Receivable:.
- We need to applied cash for the member and it is a basic process in AR.
- On a daily basis, report will be received from client and it will be allocated to the team.
- Refund also one of the major sections, it needs to research on member portion and it will be process.
- We take care of Suspense accounts, Manual adjustments, Email Request and few sub process.
- Taking care of Quality Issues & auditing the documents.
Education
Computer Science
SRM University
Chennai2014
HSC -
State Board
Chennai2011
SSLC -
State Board
Chennai2009
Received OPEL AWARD for Process Improvement. Lean Certified (Lean with Six Sigma -
Certified as an auditor by onshore -
Got promotion within the span of 1 year -
Skills
- Test Automation
- Quality Assurance Procedures
- Test Procedures
- Project Planning
- Writing Test Cases
- Agile and Scrum Environments
Personal Information
PERSONAL PROFILE: , Father’s Name : Ravichandran. Date of Birth : 20/06/1993 Gender : Male Languages Known : English &Tamil Marital Status : Single Interest & Hobbies : Long Driving with friends.
DECLARATION: I hereby declare that all the above-mentioned details are true and correct to the best of my knowledge. Place : Chennai (MANIKANDAN R) Date :
Interests
EXTRACURRICULAR ACTIVITIES: , Won 3rd prize in Tamil Poetic held at SRM University. Participated in National Level Technical Symposium, Fabulous ’12 held at SRM University.
Certification
- Certified [Selenium], TestLeaf - [2021]
Timeline
Senior Test Engineer
Deft Infotech Private Limited
01.2022 - 02.2024
Software Test Engineer
Perficient Inc
08.2021 - 12.2021
Process Specialist
Cognizant Technology Solutions, Liberty Mutual
11.2014 - 03.2020
Computer Science
SRM University
HSC -
State Board
SSLC -
State Board
Received OPEL AWARD for Process Improvement. Lean Certified (Lean with Six Sigma -
Certified as an auditor by onshore -
Got promotion within the span of 1 year -
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