Manikandan Raja

Entry-level Data Scientist experienced in Chatbots, LLM, NLP, and Prompt Engineering. Skilled in utilizing data-driven insights for user experience enhancement and business growth. Proficient in data gathering, cleaning, and analysis, with advanced expertise in statistical and analytical techniques

1. Automated Multilingual Court Petition Analysis System | Mar 2024 - Present :

• Developed a workflow to convert scanned PDFs into image format using Pytesseract and the Gemini Vision Pro model.
• Developed OCR for 12+ regional languages with automatic language detection using GPT-4o.
• Implemented GPT-4o for key information extraction, using few-shot prompts for enhanced accuracy.
• Ensured robust evaluation of extraction results, achieving 95% accuracy for English and 87% for regional dialects.

2. Customer Care Executive KPI Analysis | Jan 2024 - Mar 2024:

• Addressed transcription accuracy variability, especially in non-English languages, by optimizing audio files and improved transcription accuracy for non-English languages by 15% through optimization of audio files.
• Increased speaker diarization accuracy by 20%, ensuring more consistent handling of speaker switches.
• Enhanced executive performance analysis using generative AI like Chat GPT-turbo and few-shot prompting techniques.
• Conducted post-transcription analysis, reducing errors by 30% and ensuring data integrity, leading to a 10% increase in KPI scores.

3. Customer Acquisition and Growth Solution | Jul 2023 - Dec 2023 :

• Generated synthetic data using Generative Adversarial Networks (GANs).
• Developed models to calculate propensity scores for purchase probability.
• Implemented segmentation, customer lifetime value (CLTV) analysis, and recommendation systems.
• Utilized nudging models, cross-selling, and upselling strategies to enhance purchase probability.

• Introduction to Prompt Engineering for Generative AI, Linkedin, 05/01/2024, 06/01/2024
• Building a Personalized Chatbot with OpenAI and LangChain, Linkedin, 03/01/2024, 06/01/2024
• Developing SQL Data Models, Data Camp, 04/01/2023, 05/01/2023

• English, Full Professional Proficiency
• Tamil, Native or Bilingual Proficiency
• Hindi, Limited Working Proficiency

• Shuttle
• Batminton
• Piano
• Chess
• Coding
• Gymming
• Cycling