MANIKANDAN RAJENDIRAN
Restaurant Manager
Chennai
Summary
To work in a competitive & challenging atmosphere, and succeed through hard work and perseverance.
Overview
15
15
years of professional experience
2011
2011
years of post-secondary education
1
1
Language
Work History
F&B Steward
Malgudi Indian Restaurant | Savera Hotel
07.2010 - 11.2013
F&B Supervisor
Specialty Restaurants in MSC Cruise
11.2017 - Current
- Managed customer complaints or concerns in a timely and professional manner
- Analyzed customer feedback to develop strategies for improving customer satisfaction ratings
- Reviewed menus periodically and implemented changes based on customer preferences
Restaurant Operation Manager
Madro diner cafe
10.2020 - 03.2021
F&B Executive
Hilton Chennai
07.2015 - 11.2017
- Working in In Room Dining
Crew Member
McDonald's India Family Restaurant
02.2010 - 04.2011
- Creating a good public relation with clients and the company
- Effectively handled difficult customers using an approach of careful listening & resolved their complaints
- Maintaining a positive attitude even with customers who are hard to convince
- Provided excellent service and developed good rapport with customers
- Establishing and Maintaining BEST relationship with all customers
Education
Bachelor of Arts - undefined
Diploma in Aviation, Hospitality and Travel Management -
Skills
Time Management
Ownership
Team Player
Wine Knowledge
Supervisory Skills
Operations Management
Customer Engagement
Personal Information
- Date of Birth: 01/06/90
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Disclaimer
I hereby declare that the above mentioned information's are true to the best of my Knowledge and belief.
Timeline
Restaurant Operation Manager - Madro diner cafe
10.2020 - 03.2021
F&B Supervisor - Specialty Restaurants in MSC Cruise
11.2017 - Current
F&B Executive - Hilton Chennai
07.2015 - 11.2017
F&B Steward - Malgudi Indian Restaurant | Savera Hotel
07.2010 - 11.2013
Crew Member - McDonald's India Family Restaurant
02.2010 - 04.2011
University of Madras - Bachelor of Arts,
Frank Finn Institute - Diploma in Aviation, Hospitality and Travel Management,