Salesforce
MANIKANDAN S
Manager - Salesforce, IOT Sales, Automation
Legend Anantara Apartment, No.12A, Flat F4, North Street, Ashok Nagar, Ganapathipuram, Tambaram East,Chennai
Summary
Strategic Sales Professional with 10 years in LV Automation Domain. Having a Knowledge on Salesforce and Certified Salesforce Administrator. Committed to maintaining relationships with High End clients and retaining accounts to increase profit channels. Well-versed Salesforce Administrator good experience supporting sales and business analysis through detailed administration of complex systems. Thorough troubleshooter solving complex software errors with urgency.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Manager- Sales
SIEMENS Limited
Chennai, India
04.2017 - Current
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Worked on object settings, implementing field texts and system setup with apps and tabs so user can access the data quickly
- Worked on resolving incidents for production, carried out change request ,service task.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Worked on resolving GDPR issues like Newsletter un subscription keeping data in sync between different systems.
- Worked on creation of Validation rules based on business requirement
- Worked on merging of process builders thus by contributing to cleanup activity performed by Org health team.
- Worked on enabling release updates.
- Worked on User management service task.
- Performed mass data load using workbench and data loader.
- Worked on change request and retrofit tasks.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Set up and controlled user access levels across databases to protect important data on Salesforce.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
- Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
- Worked independently with minimal supervision.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Achieved or exceeded company-defined sales quotas two times.
Senior Engineer -Presales and Design
Venba Tech Private Limited
Chennai, India
08.2012 - 03.2017
- Presales and Estimation on IOT Sales
- Responsible for Design Engineering of the solutions, defining integration requirements, creation of proposals, and preparation of tender, product sourcing and vendor development.
- Full understanding of IOT/ELV Solution requirements for high-end commercial buildings. Offered consultancy to many customers on integrations of various IOT/ELV systems.
- To provide guideline of Integration during project execution
- System Architecture preparation for the BMS and IBMS system based on the BOQ and project requirement
- Responsible to work closely with Consultants and Clients in design and solution development
Education
Bachelor of Engineering - Electronics And Communications Engineering
Hindustan Institute of Technology
Coimbatore 09.2008 - 06.2012
Skills
Certified Salesforce Administrator
undefinedSoftware
Microsoft Office - Excel, Word, PowerPoint
Microsoft Projects
Microsoft Office - Visio
AutoCAD
Gliffy - System Architecture
Accomplishments
- Achieved an Excellence Awards 2021 on being awarded in the Category Largest Order FY 2021.
- Country Award FY 2021- Part of Team
- Got two time Pushkaar Award in SIEMENS (on 2018 & 2021)
- Won Two times Star Employee of the month in Venba Tech Private Limited
Certification
Salesforce Administration
Timeline
Salesforce Administration
08-2022
Datacenter Fundamental Program
05-2021
Dynamic Presentation Skills
02-2020
Manager- Sales
SIEMENS Limited
04.2017 - Current
Senior Engineer -Presales and Design
Venba Tech Private Limited
08.2012 - 03.2017
Bachelor of Engineering - Electronics And Communications Engineering
Hindustan Institute of Technology
09.2008 - 06.2012
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