Quality Assurance Administrator
iVakya Solutions LLP
Chennai
6 2021 - Current
- Managed end-to-end localization project execution across 8–12 languages, ensuring SLA compliance, quality standards, and timely delivery, coordinating with 30+ linguists and vendors.
- Managed project budgets and purchase orders (POs), ensuring financial accuracy and alignment with delivery timelines.
- Owned quality scorecard management and handled arbitration with linguists/vendors to ensure consistent quality standards.
- Worked with translation memories, glossaries, and style guides to ensure consistency across projects.
- Tracked and resolved 100+ linguistic and functional issues monthly via Jira.
- Built KPI dashboards in Google Sheets to track project progress and improve reporting efficiency.
- Trained and supported new team members on tools, workflows, and QA standards.
- Prepared and shared project status reports with stakeholders, ensuring visibility on timelines, risks, and quality metrics.