To work in a progressive and team oriented environment and use my interpersonal and technical skills to deliver innovative quality solutions and continuously enhance my skills by shouldering responsibilities Inventory Management of any industry.
Overview
9
9
years of professional experience
Work History
General Manager for CS & Operations - INDIA & UAE
Inspire Relocations
Bangalore
06.2023 - Current
Directed daily operations to ensure efficient workflow and resource management.
Collaborated with department heads to align strategies with company goals.
Implemented process improvements to enhance productivity across teams.
Managed budgets and forecasting for operational planning and resource allocation.
Oversaw recruitment, training, and performance management of staff members.
Developed and maintained relationships with key stakeholders and suppliers.
Analyzed market trends to inform business strategies and competitive positioning.
Led cross-functional meetings to promote collaboration and problem-solving initiatives.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Coordinated import documentation for compliance with international trade regulations.
Managed relationships with suppliers and freight forwarders for timely shipments.
Developed strategies to streamline import processes and reduce delays.
Reviewed shipping invoices and customs declarations for accuracy and completeness.
Collaborated with cross-functional teams to resolve import-related issues swiftly.
Implemented best practices for risk management in the import process.
Coordinated daily transfer shipments with proper documentation logs.
Developed and maintained relationships with international partners for smooth operations.
Assisted in training new staff on processes and best practices for import-export activities.
Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
Assisted customers with any questions or concerns that arose during the import and export process.
Negotiated freight rates with shipping companies to reduce costs associated with imports and exports.
Managed inventory levels by tracking stock movements across multiple locations worldwide.
Inspected cargo shipments for compliance with customs regulations and laws.
Coordinated logistics processes such as packing, labeling, customs clearance and transportation.
Ensured that all required documents were collected prior to submitting them for Customs clearance.
Ensured that all required paperwork is completed accurately before submitting it for customs clearance processing.
Processed documents for customs clearance and prepared necessary paperwork for freight forwarding services.
Negotiated contracts with vendors for services such as freight forwarding, customs clearance.
Assisted customers with customs clearance paperwork and documentation.
Oversaw relocation processes ensuring seamless transitions for clients.
Managed vendor relationships to enhance service quality and efficiency.
Established and maintained effective communication with staff members to ensure efficient operations.
Senior Move Coordinator (Customer service & Operations Pan India)
Linkindia Logistics Private limited
Chennai
01.2022 - Current
Responsible for handling customer service both Domestic and International Shipments.
Preparing the service proposal for domestic moves
Invoicing both domestic and international Shipments
Handling Claims
Handling Escalation
Responsible for Payment collections of Private customers
Coordinating with all branch operations for activity planning and execution
Coordinating with agents and shippers for international shipments payment collections.
Responsible for ensuring the smooth moving process relating to the client's personal effects or domestic commercial shipments.
Maintain and develop quality in relocation service through pre-defined terms and parameters.
Complete day to day operations of Chennai branch
Supporting the sales team in cost reduction for winning the Pan India jobs.
Handling Pan India Operations team & Supporting.
Introduce cost saving measures for pan India movement
Verifying the Surveyed volume of Pan India moves before quoting
Responsible for maintaining existing corporate and developing the business
Pan India Vendor Management
Close monitoring of costing for all jobs.
VIP client physical survey of Chennai branch
VIP clients packing or delivery supervision.
Meet the customers as per requirement
Developing new business through corporate
Responsible for checking every quote along with costing to get maximum profit on every shipment & avoid non profitable jobs.
Training the other branches to set a process and educating them to work as per our company protocols.
Arranging the vendors or Manpower in remote locations.
Handling the vendor for payment issues.
Handling the team of Chennai branch, if required Bangalore branch also.
Complete end to end responsibility for Key account (ITC, HITACHI, RENT ALPHA)
Move Management Consultant
Allied Pickford - SIRVA Move Management
Chennai
01.2019 - 01.2022
Pan India Import Shipment Coordination
Pan India Domestic Shipment coordination of Major Accounts (Oracle, BNY, WNS, HUL, Nestle etc…)
Key account manager for Oracle - (End to End Handling)
Insurance & Claim Handling
Completion of all tasks set by management & main tasks involve liaising with clients and updating and maintaining paperwork.
All the surveys of Chennai branch.
Responsible for ensuring the smooth moving process relating to the client's personal effects or household goods.
Manage move process for clients which involve passing relevant information accurately to other team members of the coordination of a move.
Handling Claims
Handling Escalation
Responsible for Payment collections of Private customers
Coordinating with all branch operations for activity planning and execution
Coordinating with agents and shippers for international shipments payment collections.
Responsible for ensuring the smooth moving process relating to the client's personal effects or domestic commercial shipments.
Relocation specialist
INTEREM RELOCATIONS (FSL)
Chennai
01.2018 - 01.2019
Completion of all tasks set by management & main tasks involve liaising with clients and updating and maintaining paperwork.
All the surveys of Chennai branch.
Job supervising, Export and Import clearance and documentation.
Operations job schedules report, truck reports and outsource team management.
Business development - New corporate account, conversion of all online enquiry and private enquires.
Responsible for ensuring the smooth moving process relating to the client's personal effects or household goods.
Manage move process for clients which involve passing relevant information accurately to other team members of the coordination of a move.
Warehouse Supervisor
ALLIED PICKFORDS
Chennai
01.2017 - 01.2018
Maintain and develop quality in relocation service through pre-defined terms and parameters.
Complete day to day operations of Chennai branch
VIP client physical survey of Chennai branch
Meet the customers as per requirement
Handling the vendor for payment issues.
Completion of all tasks set by management & main tasks involve liaising with clients and updating and maintaining paperwork.
To provide inspiring leadership to the Operations team - ensuring a positive, innovative and high performing culture
Handling a crew member and supervising the jobs.
Responsible for ensuring the smooth moving process relating to the client's personal effects or household goods.
Manage move process for clients which involve passing relevant information accurately to other team members of the coordination of a move.
Processing of bookings after liaising with dispatch. Transporter Management to receiving the costing and share with pricing team.
Maintain all operations related report
Warehouse management
Stock and vehicle management
Coordinator - CS team
PM Relocations Pvt Ltd.
Chennai
06.2016 - 01.2017
Completion of all tasks set by management & main tasks involve liaising with clients and corporate
Updating and maintaining paperwork.
Import/Export/Domestic Shipment end to end Co-ordinations.
Claims handling in case any damages occur in delivery.
Efficiently communicate with current and prospective clients, providing any required information and maintaining correspondence.
Handle documentation & Insurance proposal forms and assisting the client with the successful completion and handing over of any claim documents.
Receive and follow up enquires from potential clients ranging from corporate, trade and private customers.
Responsible for ensuring the smooth moving process relating to the client's personal effects or household goods.
Manage move process for clients which involve passing relevant information accurately to other team members of the coordination of a move.
Processing of bookings after liaising with dispatch.
Education
B.C.A - Computer Applications
St. Joseph Collage of arts and science
Chennai
01.2016
Skills
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Operational management
Supply chain coordination
Customer relationship management
Performance evaluation
Strategic planning
Compliance management
Vendor negotiation
Problem solving
Conflict resolution
Budget coordination
Vendor negotiations
Global sales and marketing
Budget management
Process improvement
Customer service
Staff recruitment
Performance management
Supply chain management
Inventory control
Data analysis
Contract negotiation
Team collaboration
Logistics coordination
Risk management
Stakeholder engagement
Employee training
Financial administration
Market analysis
Product development
Problem resolution
Staff development
Economic analysis
Client relations
Safety protocol
Business administration
Networking
Sales expertise
Budget forecasts
Schedule management
Skilled negotiator
Analytical skills
Labor cost controls
Training and coaching
Process improvements
Staff management
Relationship building
Vendor sourcing
Workflow planning
Consistently meet goals
Budgeting and cost control strategies
Profit and loss accountability
Exceptional interpersonal communication
Leadership and team building
Languages
Tamil
English
Hindi (Learning stage)
Disclaimer
I also declare that the above-mentioned information's are true with best of my knowledge.
Personal Information
Date of Birth: 12/12/95
Gender: Male
Nationality: Indian
Marital Status: Married
Station
Chennai-600 087
Timeline
General Manager for CS & Operations - INDIA & UAE
Inspire Relocations
06.2023 - Current
Senior Move Coordinator (Customer service & Operations Pan India)