Manikandan Venkataramani
Chennai
Summary
Dynamic Senior Sales Executive with a proven track record at Zoho, excelling in enterprise sales and client relationship management. Achieved 240% of sales targets by leveraging strategic negotiation skills and customer lifecycle management. Cultivated strong partnerships, ensuring exceptional client retention and operational efficiency through cross-functional collaboration and effective listening.
Overview
12
12
years of professional experience
Work History
Senior Sales Executive
Zoho
08.2019 - Current
- Strategically led the implementation of Zoho Workplace for a portfolio of mid-market and Enterprise clients, ensuring proven ROI within 2-3 years of product acquisition by enhancing operational efficiency and fostering collaboration.
- Developed and presented highly detailed and compelling RFPs and tailored, consultative SaaS solutions through a deep understanding of complex client pain points, directly addressing intricate business needs for communication, collaboration, and document management.
- Managed a diverse portfolio of enterprise-level clients with exceptional efficiency, acting as a trusted advisor to senior stakeholders and ensuring seamless onboarding, robust adoption, and long-term strategic alignment of Zoho solutions.
- Cultivated and nurtured robust relationships with key decision-makers, achieving remarkable client retention with less than 1% cancellations and driving sustained adoption of the Zoho Workplace productivity suite.
- Consistently exceeded aggressive sales quotas, achieving 240% of the sales target in H1 2025 and 140% of the sales target for the entirety of 2024, demonstrating sales acumen and product growth.
- Maintained the most reliable sales pipeline by leveraging CRM for comprehensive management, creating custom reports, and integrating professional judgment and customer relationship insights for accurate forecasting based on sales signals.
- Leveraged technology beyond CRM by creating custom reports and utilizing AI for customer feedback analysis to provide deeper insights and enhance the sales process.
- Collaborated efficiently with product, marketing, and support teams to deliver custom solutions, ensuring timely resolutions, seamless integrations, and adapting strategies to meet evolving client needs.
Senior Sales Consultant
Notion Press
12.2016 - 03.2019
- Awarded the 'Star Performer Award' for outstanding contributions to sales and author consultation, demonstrating top-tier performance within the organization.
- Generated new business and managed a robust sales pipeline by strategically prospecting leads through targeted telemarketing and cold calling, qualifying opportunities, and cultivating initial relationships.
- Achieved and consistently surpassed individual revenue targets by conducting in-depth consultations, deeply understanding author goals, and effectively pitching a full suite of tailored design, distribution, and marketing services.
- Provided expert guidance and a high level of personalized service, navigating prospects through complex decision-making processes to build lucrative, lasting partnerships and ensure optimal publishing outcomes.
Senior Catalog Specialist
123greetings
03.2016 - 12.2016
- Managed product listings on Amazon.com and 123greetings, ensuring optimal data quality and enhancing customer experience.
- Identified and resolved seller issues including customer returns, variations, and pricing, leading to improved customer satisfaction rates.
- Handled escalations and managed seller retention, proactively forecasting problems to enhance buyer experience and maintain high service levels.
Catalog Associate
Amazon
10.2013 - 02.2016
- Recognized with the 'First Among Equals' award for exceptional performance and contributions.
- Managed multiple processes within Retail Business Services crucial for delivering great customer experiences on Amazon.com.
- Collaborated with vendors, vendor managers, and brand managers to resolve critical issues.
- Coordinated with various teams across different marketplaces, utilizing Excel and internal software to ensure data quality for 200-500 products daily.
- Automated two key processes, saving headcount and improving operational efficiency.
- Trained new associates, gaining hands-on experience in people management and effective communication.
Education
Bachelor of Computer Applications (BCA)
Guru Nanak College
Chennai, India05-2011
Skills
- Enterprise sales expertise
- Client relationship management
- Data visualization and decision making
- Cross-functional collaboration
- Effective listening
- Articulate expression
- Strategic negotiation skills
Timeline
Senior Sales Executive
Zoho
08.2019 - Current
Senior Sales Consultant
Notion Press
12.2016 - 03.2019
Senior Catalog Specialist
123greetings
03.2016 - 12.2016
Catalog Associate
Amazon
10.2013 - 02.2016
Bachelor of Computer Applications (BCA)
Guru Nanak College
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