Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manikandan D

Chennai

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Store Manager

SHIVA AUTOMOBILES
CHENNAI
09.2014 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed relationships with suppliers to negotiate better prices.

Food Service Supervisor

HOTEL SBLH
CHENNAI
09.2008 - 08.2014
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Coordinated special events such as banquets or catering requests according to customer specifications.
  • Managed financial aspects such as tracking expenses, calculating costs per meal served.
  • Coordinated maintenance and repair of food service equipment.
  • Assisted in planning and executing special events and catering services.
  • Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.

Customer Service Representative

KANKEI
CHENNAI
04.2007 - 08.2008
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Promoted available products and services to customers during service, account management and order calls.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

DRBCCC Higher Sec School
Thiruvallur
04-2006

Some College (No Degree) - Computer Information Systems

WCT
THIRUVALLUR

Skills

  • Retail Inventory Management
  • Supply Ordering
  • Store operations oversight
  • Customer Response
  • Cash Management
  • Problem-Solving
  • Staff Management
  • Store operations
  • Staff Supervision
  • Retail Merchandise Quality Standards
  • Friendly and Positive
  • Flexible Schedule
  • Strategic thinker

Certification

  • HOLDING INDIAN TRANSPORT VECHILE DRIVING LICENSE WITH CLEAN RECORDS

Languages

Tamil
First Language
English
Intermediate (B1)
B1
Telugu
Beginner
A1
Malayalam
Beginner
A1

Timeline

Store Manager

SHIVA AUTOMOBILES
09.2014 - Current

Food Service Supervisor

HOTEL SBLH
09.2008 - 08.2014

Customer Service Representative

KANKEI
04.2007 - 08.2008

High School Diploma -

DRBCCC Higher Sec School

Some College (No Degree) - Computer Information Systems

WCT

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Manikandan D