Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerk
South Indian Bank Ltd
Chennai
10.2013 - 04.2021
Delivered exceptional customer service to bank clients by promptly addressing inquiries and effectively resolving complaints.
Analyzed financial data to identify optimal banking solutions for customers.
Validated customer identities through government-issued ID documents.
Increased community engagement by actively participating in events to promote the bank's services.
Provided guidance to customers regarding bank products, services, and financial planning options.
Assisted with account opening, loan applications, and informed financial choices.
Modified, opened, and closed customer accounts.
Executed tasks involving daily cash balancing and ATM operations.
Offered support to customers by addressing banking queries and proposing suitable resolutions.
Served as a resource for customers to navigate and optimize mobile app functionality and online banking services.
Managed and tallied daily cash, drafts, and check inventories.
Education
MBA - Human Resources Management
University of Madras (Distance Education)
Chennai
06-2017
B.Com - Accounts And Finance
Vels University
Chennai
07-2013
High School Diploma -
Vallal Sabapathy Matri. Hr. Sec. School
Chennai
03-2010
Skills
Dependable and Responsible
Customer Relations
Communication
Team building
Friendly, Positive Attitude
Certification
JAIIB[Junior Associate of Indian Institute of Bankers] IIBF certified
MSME[Ministry of Micro, Small & Medium Enterprises] IIBF certified
Certificate of Social Service By HelpAge India.
Certificate on National Conference on Balancing Work and Life.
Certificate of Social Work given by Global Cancer Concern India.
Merit Certificate First Class in Genesis Pre Board exam 2010