ManiKant Aggarwal
Sales And Marketing
Ludhiana
Summary
Dynamic retail professional with a proven track record at Ssaimo India, excelling in customer service and teamwork. Adept at enhancing sales through effective product knowledge and problem-solving skills. Recognized for boosting customer satisfaction and loyalty while maintaining high visual merchandising standards. Committed to achieving results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Raja Electric Co.
12.2024 - 12.2025
- Trained new associates on store policies and operational procedures for seamless onboarding.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Branch Incharge
Ssaimo India
05.2022 - 11.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Retail Sales Associate
Ssaimo India
05.2022 - 11.2024
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficiency.
- Maintained visual merchandising standards to attract customer attention and drive sales.
- Collaborated with team members to restock inventory and optimize product placement.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
- Conducted inventory counts regularly to support stock management accuracy.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales performance trends to identify opportunities for improvement in service delivery.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High School Diploma -
Diploma in mobile repairs from RICCS ludhiana
Senior Secondary -
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Customer assistance
Retail sales
Store opening and closing
Flexible schedule
Product knowledge
Stocking and receiving
Store maintenance
Timeline
Retail Sales Associate - Raja Electric Co.
12.2024 - 12.2025
Branch Incharge - Ssaimo India
05.2022 - 11.2024
Retail Sales Associate - Ssaimo India
05.2022 - 11.2024
Atam Public Sr Sec School - High School Diploma,
Arya College - Senior Secondary,