Summary
Overview
Work History
Education
Skills
Timeline
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Manikant

Manikant

First Call Assist
Bihar Sharif

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

First Call Assist

FIS Global
Pune
01.2022 - Current

In this post I had to do attend the call of the customer who had call first time in the company for his problem.

Then I create a ticket through the details provided by the customer.

And assign to the relevant team.

Education

Bachelor of Arts - English Education

Kisan College
Bihar Sharif
06.2019 - 12.2021

Skills

Complaint resolution

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Timeline

First Call Assist

FIS Global
01.2022 - Current

Bachelor of Arts - English Education

Kisan College
06.2019 - 12.2021

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Manikant First Call Assist