Summary
Overview
Work History
Education
Skills
Languages
HOBBIES
Timeline
AssistantManager

MANIKANTA DEGALA

Bengaluru

Summary

  • Accomplished banking professional with More than 6 years of progressive Experience in Banking. Proven skills in building long-lasting relationships by applying strong communication, critical thinking, and planning abilities.
  • Assistant Branch Manager having exposure to the vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Indian Bank
Chennai
08.2016 - 05.2018
  • Worked as Admin officer under Probation Period.
  • Had hands-on experience in KYC Department and gained knowledge on internet banking /e-application process.
  • Was in charge of 3 ATMs and a CDM Machine
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.


Assistant Branch Manager

INDIAN BANK
TIRUPATHI
06.2018 - 06.2022
  • Worked as Assistant Branch Manager. Was second-in-command of the branch.
  • Had hands-on experience in Deposits and in charge of ATM/CDM Machines
  • Had gained knowledge of HR management/staff management process.
  • Involved in the annual auditing process
  • Managed branch size of over 30 Crores in Deposits, 40 Crores in Advances, and a team of 6 full and part-time employees.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Reviewed credit applications for risk factors and creditworthiness. Accomplished multiple tasks within established timeframes.
  • Identified customers with additional profit potential and designed action plan to expand relationships.
  • Supervised branch operations and made continuous improvements in each area
  • Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers.
  • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Assistant Manager

INDIAN BANK
BANGALORE
07.2022 - Current
  • Working as Asst Manager in CREDIT Department
  • Marketing and processing of vehicle loans and Home Loans.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Introduced new services, increased marketing activities, and improved customer service to drive sales.

Education

Bachelor of Science - Mechanical Engineering

JNTU
Hyderabad
06.2013

Skills

  • strong customer relations
  • strong interpersonal skills
  • solid knowledge of credit and financing policies and procedures
  • Ability to generate new business
  • Practices due diligence
  • profound ability to interact with New and existing customer
  • Branch Operations Management
  • Core Banking
  • Banking Operations Knowledge
  • Bank Deposits
  • Worked as Assistant Branch Manager for more than 4 years in Indian Bank which includes Administrative Control Over the Branch and Customer/Client Management
  • Knows how to withhold/deal with Customers with my interactive skills
  • Able to tackle any situation With a Strong Mindset and smart work
  • Enthusiastic in adapting to new updates and learning new skills
  • Flexible in handling any situation at ease
  • BANCS software usage

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Malayalam
Elementary (A2)

HOBBIES

  • Learning New languages
  • Analyzing Market Scenarios
  • Stock Market Trading
  • Playing Badminton
  • Updating myself with the present for the better future
  • Indoor Games – Chess and Carroms

Timeline

Assistant Manager

INDIAN BANK
07.2022 - Current

Assistant Branch Manager

INDIAN BANK
06.2018 - 06.2022

Assistant Manager

Indian Bank
08.2016 - 05.2018

Bachelor of Science - Mechanical Engineering

JNTU

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MANIKANTA DEGALA