Manikanta Maddula

Summary:

• UTAC CRM is designed to support the sales and pricing teams across multiple locations by streamlining customer management, opportunity tracking, and quotation approvals
• The system integrates with One SAP for seamless data exchange and enhances workflow automation, reporting, and security configurations to ensure efficient project tracking and high-quality deliverables
• Client: UTAC (Unit Test Assembly Center) - Singapore
• Version: MS CRM 2016 Online
• Tools used: Microsoft Visual Studio .Net 2010, Plug-in Registration Tool, XRM Tools

Responsibilities:

• Developed Plugins, Custom Workflows, Business Process Flows, and Reports
• Customized CRM ADX Portals, Ribbon, Sitemap, and Role-based Views
• Integrated One SAP system using Web Services & Batch Jobs
• Configured Security Matrix, Email Notifications, and SSRS Reports
• Managed CRM customizations, deployment activities, and release notes
• Created Views, User Configurations, and Power Automate solutions

Summary:

• The RHB GAM CRM project streamlined marketing, sales, and service processes by enabling quote pricing approvals, multi-quote sales orders, and customized product configurations
• The system enhanced automation, reporting, and security while integrating with Power Platform and Azure for improved efficiency
• Client: RHB – United States
• Version: Dynamics 365 On-Premise V8.2
• Tools: Visual Studio, Plug-in Registration Tool, XRM Tools

Responsibilities:

• Developed Plugins, Workflows, Business Process Flows, and Code Activities
• Built a Service Health Dashboard to monitor system and scheduler jobs
• Implemented Power Automate, Power Apps, Azure Functions, and CI/CD pipelines
• Created Utilities, Scheduler Jobs, and Configured Security Matrix & Field Security
• Customized ADX Portals, Ribbon, Sitemap, and Role-based Views
• Designed Entities, Forms, Views, Email Notifications, SSRS Reports
• Managed deployment activities, traceability matrix, and release processes

Summary:

• Scope of the project is to effectively manage the Audit, Advisory & Tax services for the Customers
• Alerts to the customers has been triggered upon each service those have been handled through Plugins, OOB workflows & Custom Workflows
• Client: PRM - UK
• Version: Dynamics 365 Online V9.1
• Tools used: Microsoft Visual Studio, Plug-in Registration Tool, XRM Tools

Responsibilities:

• Developed Plugins, Workflows, Business Rules, and Code Activities
• Built a Service Health Dashboard for job monitoring
• Implemented Power Automate, Power Apps, Azure Functions, and CI/CD pipelines
• Created Utilities, Scheduler Jobs, and Configured Security & Role-based Views
• Customized ADX Portals, Ribbon, Sitemap, Entities, and managed deployments, traceability matrix, and release processes