Summary
Overview
Work History
Education
Skills
projects
Certification
Timeline
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Manil Gowda K V

Bengaluru

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

1
1
Certification

Work History

Customer Support Officer

Mphasis Limited
Bengaluru
07.2025 - Current
  • Assisted customers with inquiries and provided timely information.
  • Resolved customer complaints using effective communication techniques.
  • Participated in training sessions to improve support skills and knowledge.
  • Updated system with order specifics and customer details, preferences, and billing information.

Education

Post Graduate Diploma - Managing Innovation And IT

University of Salford
Manchester, England
01-2023

Bachelor of Engineering - Computer Science

PES College of Engineering
Mandya
06-2017

Skills

  • Power BI
  • MS Excel
  • SQL
  • Data visualization
  • Tableau
  • Data analysis
  • Business process modeling
  • Analytical thinking
  • Effective communication
  • Project coordination

projects

  • Audit free cloud computing Via deniable based attribute Encryption.
  • Impact of Big Data Analytics and consumer profiling on consumer choices.

Certification

  • As an IEEE member, I coordinated and organized technical events and competitions in our college
  • Participated in an ethical hacking certification workshop organized by IEEE

Timeline

Customer Support Officer

Mphasis Limited
07.2025 - Current

Post Graduate Diploma - Managing Innovation And IT

University of Salford

Bachelor of Engineering - Computer Science

PES College of Engineering
Manil Gowda K V