Manimegalai
Chennai
Summary
Trained Implementation Specialist with project scope analysis, systems configuration and maintenance and troubleshooting expertise and customer support services. A diligent employee multitasking on very complex assignments. Ready for a new position that involves providing customer assistance in the IT environment.
Overview
6
6
years of professional experience
Work History
Implementation Consultant
Teckonnect India pvt ltd
Chennai
01.2023 - Current
- Configured software products to meet customer requirements using a variety of tools such as SQL queries and scripting languages.
- Assisted in troubleshooting issues related to data transfer or system integration.
- Implemented changes requested by customers within established timelines while maintaining high standards of quality.
- Interfaced regularly with clients throughout the entire implementation process, keeping them informed of any changes or delays.
- Conducted product demonstrations to clients, providing detailed information on features and benefits of the software solution.
Associate Sales Consultant
Paisabazaar marketing & consulting pvt marketing & consulting pvt ltd
CHENNAI
08.2021 - 11.2022
- Created successful strategies to develop and expand customer sales.
- Demonstrated product features to align with customer needs.
- Used CRM database to track referral and appointment data.
- Leveraged CRM system to manage sales activities and track sales performance.
Senior Business Development Associate
PaisabazaarHDB Financial Service pvt ltd
Chennai
10.2018 - 07.2021
- Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction.
- Established strong client relationships to drive business development.
Education
Python course and Mysql -
Besant Technology
12.2022
MCA -
Madurai Kamaraj University
04.2018
BSC Computer Science -
Madurai Kamaraj university
04.2016
Skills
- Ticketing Systems
- SQL
- Implementation Management
- Software Implementation
- Telephone and email etiquette
- Implementation and configuration
- Customer Support
- Client management
Personal Information
- Title: Implementation and Support consultant
- Date of Birth: 03/15/96
- Nationality: Indian
Timeline
Implementation Consultant
Teckonnect India pvt ltd
01.2023 - Current
Associate Sales Consultant
Paisabazaar marketing & consulting pvt marketing & consulting pvt ltd
08.2021 - 11.2022
Senior Business Development Associate
PaisabazaarHDB Financial Service pvt ltd
10.2018 - 07.2021
Python course and Mysql -
Besant Technology
MCA -
Madurai Kamaraj University
BSC Computer Science -
Madurai Kamaraj university
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