Manimegalai Chinnadurai

Experienced business professional with strong analytical skills for informing strategic initiatives, improving operational efficiency, and aiding decision-making through meticulous analysis. Collaborative team player dedicated to achieving results and adapting to evolving business demands. Proficient in data modeling and process enhancement techniques.

Extensive experience in handling critical production issues in banking cards payment applications, providing solutions within SLA, and managing customer Service Level Agreements. Skilled in automating application monitoring to prevent production issues, facilitating scrum teams to build synergies and improve communication. Experienced Scrum Master implementing agile methodologies and scrum ceremonies for on-time product delivery. Expertise in problem-solving, process improvement, and technical areas for informed decision-making during project estimation and design. Proficient in preparing product-related business & functional requirements documents, swagger design documents, and participating in design & technical mapping discussions.

• Certified Microsoft SQL Server
• ASCENT Leadership program