Maninder Kaul
Jalandhar
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
More Supermarket
Jalandhar
10.2018 - 02.2020
- Balanced daily transactions on a computerized point-of-sale system.
- Responded quickly to any customer inquiries or complaints regarding stocked items.
- Restocked shelves after each customer purchase for optimal display presentation.
Telecaller
Videocon Telecom
Jalandhar
12.2014 - 08.2016
- Resolved customer complaints in a timely manner while maintaining professional attitude.
Computer Operator
Swani Motors Jalandhar
Jalandhar
07.2012 - 08.2013
Education
Some College (No Degree) - 10th
Govt. Senior Secondary School
Jalandhar03-2009
Some College (No Degree) - 12th
Govt. Senior Secondary School
Jalandhar03-2011
Some College (No Degree) - Computer Hardware And Software
Mehar Chand College
Jalandhar06-2012
Some College (No Degree) - ITI Mechanic Diesel
Govt. Industrial Training Institute
Hoshiarpur09-2024
Skills
- Customer service
- Inventory management
- Complaint resolution
- Data entry
- Refunds processing
- Complaint handling
- Refunds and exchanges
- Teamwork
- Inbound and outbound calling
- Customer complaint resolution
Languages
Punjabi
First Language
Hindi
Beginner
A1
English
Beginner
A1
Timeline
Customer Service Associate
More Supermarket
10.2018 - 02.2020
Telecaller
Videocon Telecom
12.2014 - 08.2016
Computer Operator
Swani Motors Jalandhar
07.2012 - 08.2013
Some College (No Degree) - 10th
Govt. Senior Secondary School
Some College (No Degree) - 12th
Govt. Senior Secondary School
Some College (No Degree) - Computer Hardware And Software
Mehar Chand College
Some College (No Degree) - ITI Mechanic Diesel
Govt. Industrial Training Institute
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