Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Maninder Singh

3606 Cornerstone Blvd NE, Calgary, AB, T3N 2E3

Summary

Highly adaptable and results-oriented professional with a proven track record of excelling in team environments. Skilled in effectively managing stress and thriving under pressure while demonstrating exceptional problem-solving, decision-making, and sound judgment skills. Experienced in navigating diverse cultural and ethnic backgrounds, fostering strong relationships and effective communication. Possesses excellent verbal and written communication abilities, ensuring clear and impactful interactions.

Overview

7
7
years of professional experience

Work History

Security Guard

IMPACT SECURITY
Winnipeg, MB
03.2022 - 12.2025
  • Monitored CCTV systems to ensure safety and security of premises.
  • Responded to alarms, emergencies, and disturbances.
  • Assisted with searches of personnel, vehicles, packages.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

Operations Specialist (Customer Care)

Skip The Dishes
Winnipeg, MB
11.2021 - 09.2024
  • Processed orders, returns, exchanges, and refunds efficiently.
  • Strengthened customer retention by offering discount options.
  • Monitored incoming calls from customers, ensuring all were answered in a timely manner.
  • Communicated effectively with other departments to resolve customer issues promptly.
  • Monitored customer satisfaction levels through surveys and feedback forms.

Food Delivery Driver

Uber Eats
Montreal, QC
01.2020 - 10.2022
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Navigated local streets and highways with ease using GPS system.
  • Kept accurate logs of all deliveries and trips.

Supervisor

Restaurant Ho – Boun
56 Bd Arthur-Sauve, Saint-Eustache, QC J7R 2H7
09.2020 - 10.2021
  • Trained new employees on company policies, job duties, and performance expectations.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.

Chef Assistant

Tavla Restaurant
4627 Rue Jarry E. Saint-Leonard, QC H1R 1X6
06.2019 - 02.2020
  • Prepared salads and meats according to recipes, chopping, and storing items for later use.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Monitored temperatures of ovens and grills to ensure proper cooking times were observed.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Prepared and cooked food under head chef's direction, following recipes and cooking instructions.

Education

High School Diploma -

Herzing College
Montreal, QC, Canada
09-2021

BBA - Bachelors in Business Administration

GGNIMT College
Ludhiana, Punjab, India
04-2018

Skills

  • Customer Service: Demonstrated ability to deliver exceptional customer service, handle inquiries, and resolve issues to ensure customer satisfaction
  • Communication: Strong verbal and written communication skills, enabling effective interaction with customers, colleagues, and stakeholders
  • Time Management: Proficiency in managing time efficiently, prioritizing tasks, and meeting deadlines in fast-paced environments
  • Attention to Detail: Keen eye for detail, ensuring accuracy in order delivery, security protocols, and adherence to food safety standards
  • Problem-Solving: Proven ability to identify and resolve issues promptly and effectively, utilizing critical thinking and decision-making skills
  • Driving Skills: (5 years class 5 driving experience) Excellent driving record, comprehensive knowledge of traffic regulations, and adeptness in navigating routes using GPS systems
  • Adaptability: Flexible and adaptable approach to quickly adjust to changing circumstances, such as customer preferences, traffic conditions, or security protocols

Affiliations

  • Hiking and outdoor activities
  • Team Sports
  • Language Learning
  • Cooking

Timeline

Security Guard

IMPACT SECURITY
03.2022 - 12.2025

Operations Specialist (Customer Care)

Skip The Dishes
11.2021 - 09.2024

Supervisor

Restaurant Ho – Boun
09.2020 - 10.2021

Food Delivery Driver

Uber Eats
01.2020 - 10.2022

Chef Assistant

Tavla Restaurant
06.2019 - 02.2020

High School Diploma -

Herzing College

BBA - Bachelors in Business Administration

GGNIMT College

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Maninder Singh