MANINDER SINGH
Ahmedabad
Summary
Results-driven Operations Manager experienced in retail operations and store management. Drove sales performance and profitability through effective inventory management and team development, aligning operations with company values. Collaborated with cross-functional teams to enhance customer engagement and ensure compliance with organizational policies.
Overview
7
7
years of professional experience
Work History
Business Unit Head
ADITYA BIRLA FASHION RETAIL LTD. OWND!
AHMEDABAD
12.2025 - Current
- Supervised team of managers across sales, marketing, finance, production, and human resources to optimize business unit operations.
- Led cross-functional teams to drive strategic business initiatives.
- Developed and implemented marketing strategies to enhance brand visibility.
- Managed budgets and allocated resources for projects to ensure alignment with business objectives.
- Analyzed key performance indicators and implemented targeted strategies for continuous improvement.
- Investigated and resolved customer complaints quickly and efficiently while maintaining positive relationships with all stakeholders involved.
ASSISTANT MANAGER OPERATIONS
WESTSIDE
01.2024 - 12.2025
- -Drive sales, margin, shrink control, cost optimization, to maintain a healthy P&L for the department.
- -Align departmental sales plans and quotas with business objectives
- Ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy.
- -Engage with customers to gather feedback on service and processes, continuously improving based on their input.
- -Focus on Private Brands by constant review and sales enhancement strategies.
DEPARTMENT MANAGER
SHOPPERS STOP
01.2023 - 01.2024
- Translated Visual Merchandising plan to align with local customer needs and stock availability.
- Fostered continuous improvement mindset within team and collaborated with wider team.
- Analyze store sales performance and take necessary actions to meet objectives
- Set clear performance goals, track progress, provide feedback, and address performance issues promptly.
- Consistently raising performance and capability of the team to sAuSpSpIoSrTt AdNevTelSoTpOinRgEinMteArnNalAtGalEeRnt./
DEPARTMENT MANAGER
VISHAL MEGA MART
01.2022 - 01.2023
- -Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience.
- Led and managed store operations, driving sales performance, enhancing customer service, overseeing staff management, controlling inventory, and meeting financial targets.
- Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and
- Recruited, trained, and supervised high-performing team, fostering positive work culture and engagement.
DEPARTMENT MANAGER
RELIANCE RETAIL LIMITED
01.2019 - 01.2022
- - Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
- -Take responsibility for your store and department’s strengths, analyze sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
- -Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
- -Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances
- Honored with the Regional managers choice award (Coach of the Year 2022) in RRL.
- Received the PAN India Runner-up certificate in sale drive of Arcelia Cosmetics (Pvt. Brand in Shoppers Stop - 2024).
Education
BBA -
Arka Jain University
01-2019
Skills
- KPI analysis: Strong performance on delivering KPI growth such as Conversion and UPT, track record on delivering double digit growth
- Analytical Skills: Solid analytical skills, with the ability to assess store performance data, identify trends, and propose solutions to improve performance
- Multitasking & Time Management: Able to handle multiple responsibilities efficiently in a fast-paced environment Strong organizational and time-efficient
- Communication Skills: Exceptional communication skills, with the ability to articulate goals, provide feedback, and communicate clearly with both the team and customers
Accomplishments
- Honored with the Regional managers choice award (Coach of the Year 2022) in RRL.
- Received the PAN India Runner-up certificate in sale drive of Arcelia Cosmetics (Pvt. Brand in Shoppers Stop- 2024).
Personal Information
Title: Manager Operations
Timeline
Business Unit Head
ADITYA BIRLA FASHION RETAIL LTD. OWND!
12.2025 - Current
ASSISTANT MANAGER OPERATIONS
WESTSIDE
01.2024 - 12.2025
DEPARTMENT MANAGER
SHOPPERS STOP
01.2023 - 01.2024
DEPARTMENT MANAGER
VISHAL MEGA MART
01.2022 - 01.2023
DEPARTMENT MANAGER
RELIANCE RETAIL LIMITED
01.2019 - 01.2022
BBA -
Arka Jain University