Manini Bhan

• Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
• Manage budgets , ensuring optimal resource allocation and cost control.
• Identified areas for improvement within the department, implementing strategic initiatives to address gaps
• Reports generation -Daily Dashboards/Monthly Management Report(MMR)
• Oversee daily operations of the department, ensuring maximum productivity and adherence to company policies.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Reduced operational costs through effective negotiation with suppliers and vendors.
• Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
• Evaluated employee performance regularly using well-defined criteria, recognizing top performers and addressing underperformers proactively.
• Developed strong relationships with stakeholders to facilitate smooth communication.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
• Collaborated with cross-functional teams to drive corporate objectives.
• Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
• Enhanced employee performance by providing regular feedback and training opportunities.

On the Payrolls of Jones Lang Lasalle As AFM/FM from March 2016 till Jan 2023

On the Payroll of Cushman & Wakefield as AFM from Aug 2012 till March 2016

• Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
• Managed a team of housekeeping & technicians, providing training and guidance for improved performance and professional development.
• Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
• Space Planning/ Occupancy Tracking,
• Smooth Transition during Covid-19 Pandemic
• Key responsibilities included procurement and management of hygiene supplies; sanitation of the entire building; vaccination of the support staff; training of service staff to ensure COVID-19 protocols are followed as per compliance;
• Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.

• Evaluated performance metrics to identify areas for continuous improvement in facilities management processes.

Cafeteria management

• Responsible for all food outlets.
• Deciding weekly cafeteria menu.
• Daily Kitchen Audit and making weekly/Monthly report.
• Quality Check of raw materials
• Procedure setup with vendor for quality improvement

Inventory Management

• Maintain stock registers.
• Feedback collection – Daily and speak to Employee for clarity
• Daily Food wastage report/Food consumption report/gas cylinder usage reports to be maintained in Soft and Hard copy
• Identify problems/snags and take up with Maintenance team.

• Optimized space allocation across multiple sites while taking into consideration factors such as employee needs and future expansion.
• Procedure setup with vendor for quality improvement, Maintain stock registers.
• Feedback collection – Daily and speak to Employee for clarity
• Daily client meeting report – to be shared with all stake holders
• Events in cafeteria – coordination with vendor for outsourcing