Maniparna Sarma
Senior Business Analyst
Bengaluru
Summary
Proactive Business Analyst with 9.8 years of rich, end-to-end Business Analysis experience in the IT Services industries; expertise in full software life-cycle implementation. Successfully managed high-profile regulatory and compliance projects globally. Proficiency in working across multiple companies in US, Asia.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
Senior Consultant
Capgemini Technology Services India Limited
Bengaluru
05.2022 - Current
- Determined areas for improvement and implemented processes to alleviate problems within Project
- Analyzed problematic areas to provide recommendations and solutions to clients
- Handling multiple responsibilities apart from Business Analysis-role of Scrum Master .
- Handling Project Management and Release Management Tasks
- Manages almost 130 consumers for reference data hub
Professional 2 Business Analyst
DXC Technology, Computer Sciences
Noida
09.2020 - 05.2022
- Worked for Compensation System
- Worked closely with Product Owner/Project Lead to maintain optimum levels of communication to effectively and efficiently complete projects.
- Increased customer satisfaction by resolving production issues.
- Streamlined techniques to support agile methodology implementations.
- Facilitated production of key documents, including business requirements, master story list, detailed user stories, sprint planning and design documents.
- Analyzed business requirements to understand business needs.
Business Systems Analyst
Sun Life Financial Asia Service Center
Gurgaon
09.2018 - 09.2020
- Worked on Mobile applications, Point of Sale application.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Assessed business needs and problem areas to create focused solutions like Automation of Regression Test
- Produced charts and diagrams to assist with problem analysis.
- Delivered in-depth XML verification, SQL training, imparting knowledge of best practices for protecting data and minimizing errors.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Managed team of 5 employees, overseeing training, and professional growth of employees.
Business Analyst
Computer Science Corporation, CSC
Noida
08.2014 - 09.2018
- Worked on Compensation System
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Worked on 3 projects for Agent Commission System
Relationship Manager
Edelweiss Financial Services
New Delhi
04.2014 - 07.2014
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Educated customers about De-mat Account, Insurance, Mutual Funds options and processed purchases.
- Used effective sales strategies to convince clients to accept proposals, resulting in acquisition of 2 clients in 1 month
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
MBA - Finance
Indian Institute of Planning And Management
Delhi 04.2012 -
B . Tech - Electronics And Communications Engineering
Rajasthan Technical University
Jaipur 09.2007 -
Skills
Business Analysis,Data Analysis
undefinedCertification
FLMI Level 1
Timeline
Senior Consultant
Capgemini Technology Services India Limited
05.2022 - Current
Professional 2 Business Analyst
DXC Technology, Computer Sciences
09.2020 - 05.2022
Business Systems Analyst
Sun Life Financial Asia Service Center
09.2018 - 09.2020
Business Analyst
Computer Science Corporation, CSC
08.2014 - 09.2018
Relationship Manager
Edelweiss Financial Services
04.2014 - 07.2014
MBA - Finance
Indian Institute of Planning And Management
04.2012 -
B . Tech - Electronics And Communications Engineering
Rajasthan Technical University
09.2007 -
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