Maniparna Sarma
Senior Business Analyst
Bengaluru
Summary
Proactive Business Analyst with 9.8 years of rich, end-to-end Business Analysis experience in the IT Services industries; expertise in full software life-cycle implementation. Successfully managed high-profile regulatory and compliance projects globally. Proficiency in working across multiple companies in US, Asia.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
Senior Consultant
Capgemini Technology Services India Limited
Bengaluru
05.2022 - Current
- Determined areas for improvement and implemented processes to alleviate problems within Project
- Analyzed problematic areas to provide recommendations and solutions to clients
- Handling multiple responsibilities apart from Business Analysis-role of Scrum Master .
- Handling Project Management and Release Management Tasks
- Manages almost 130 consumers for reference data hub
Professional 2 Business Analyst
DXC Technology, Computer Sciences
Noida
09.2020 - 05.2022
- Worked for Compensation System
- Worked closely with Product Owner/Project Lead to maintain optimum levels of communication to effectively and efficiently complete projects.
- Increased customer satisfaction by resolving production issues.
- Streamlined techniques to support agile methodology implementations.
- Facilitated production of key documents, including business requirements, master story list, detailed user stories, sprint planning and design documents.
- Analyzed business requirements to understand business needs.
Business Systems Analyst
Sun Life Financial Asia Service Center
Gurgaon
09.2018 - 09.2020
- Worked on Mobile applications, Point of Sale application.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Assessed business needs and problem areas to create focused solutions like Automation of Regression Test
- Produced charts and diagrams to assist with problem analysis.
- Delivered in-depth XML verification, SQL training, imparting knowledge of best practices for protecting data and minimizing errors.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Managed team of 5 employees, overseeing training, and professional growth of employees.
Business Analyst
Computer Science Corporation, CSC
Noida
08.2014 - 09.2018
- Worked on Compensation System
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Worked on 3 projects for Agent Commission System
Relationship Manager
Edelweiss Financial Services
New Delhi
04.2014 - 07.2014
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Educated customers about De-mat Account, Insurance, Mutual Funds options and processed purchases.
- Used effective sales strategies to convince clients to accept proposals, resulting in acquisition of 2 clients in 1 month
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
MBA - Finance
Indian Institute of Planning And Management
Delhi 04.2012 -
B . Tech - Electronics And Communications Engineering
Rajasthan Technical University
Jaipur 09.2007 -
Skills
Business Analysis,Data Analysis
Software Development Life CycleJIRA/ ALM/Visio/SQL/MS-Office
Scrum/Kanban/User stories/BRD/FRSRequirements AnalysisSolution testing and implementationScenarios and Use CasesTest Plans and Test MethodologiesRoot Cause AnalysisConfiguration ManagementBug Tracking and ResolutionAgile Best Practices, Scrum Master
Insurance
Release Management
Consulting
Project Documentation
Certification
FLMI Level 1
Timeline
Senior Consultant
Capgemini Technology Services India Limited
05.2022 - Current
Professional 2 Business Analyst
DXC Technology, Computer Sciences
09.2020 - 05.2022
Business Systems Analyst
Sun Life Financial Asia Service Center
09.2018 - 09.2020
Business Analyst
Computer Science Corporation, CSC
08.2014 - 09.2018
Relationship Manager
Edelweiss Financial Services
04.2014 - 07.2014
MBA - Finance
Indian Institute of Planning And Management
04.2012 -
B . Tech - Electronics And Communications Engineering
Rajasthan Technical University
09.2007 -