Manish Kumar Mishra
NOIDA
Summary
MBA (HR) (Full Time) with Certified Facility Management Level-2 (CPD Approved UK), possessing 20+ years of expertise in Administration and HR. Adept at optimizing processes to enhance operational efficiency and business success. Results-focused professional with a strong ability to manage operations, build high-performing teams, and ensure seamless administration. Confident in making independent decisions to drive efficiency and support organizational goals.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Senior Human Resources Manager
Anshika Polysurf Limited
Noida, UP
08.2025 - Current
- Led strategic HR initiatives to enhance employee engagement and retention across multiple departments.
- Developed and implemented training programs to improve workforce skills and compliance with industry regulations.
- Managed performance appraisal processes, ensuring alignment with organizational goals and fostering employee development.
- Analyzed HR metrics to drive data-informed decisions, optimizing recruitment and talent management strategies.
Manager HR & Admin
Infojini.INC (Infojini Consulting Private Limited)
Noida, UP
10.2021 - 07.2025
- Efficiency: Ability to produce significant output expected with minimal wasted effort.
- Honesty/Integrity: Earn trust and maintain confidentiality; speak up openly and truthfully.
- Organization & Planning: Plan, schedule, and budget efficiently with a focus on key indicators to attain expected outcomes.
- Aggressiveness: Moves quickly and takes a strong stand without being overly abrasive.
- Follow-through Commitments: Lives up to verbal and written agreements, regardless of personal cost.
- Demonstrates Ability to Quickly Understand New Information.
- Analytical Skills: Able to structure and process qualitative and quantitative data to achieve insights.
- Persistence: Demonstrates tenacity and willingness to go the distance to get things done.
- Proactivity: Acts without being told what to do; brings new ideas to the company.
- Ability to Hire A Players: Sources, selects, and sells A players to join the company.
- Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions.
- Enthusiasm: Exhibits passion and excitement over work.
- Building a Great Culture: Making the organization a 'Great Place to Work.'
- Human Resources & Talent Acquisition: Campus Recruitment: Successfully conducted campus interviews to attract top talent.
- HR Software Proficiency: Familiar with Grey HR and Track Wick software for HR operations.
- Employee Performance Tracking: Assessed staff performance through close monitoring of individual KPI target achievements.
- Recruitment & Training: Recruited and trained administrative personnel, allocating responsibilities and office space.
- Payroll & Compliance: Ensured payroll processes and compliance with HR policies and labor laws.
- Employee Relations: Acted as a point of escalation for internal and external customers, resolving queries for smooth operations.
- HR Strategy Development: Assisted in structuring HR strategies aligned with business objectives to improve employee satisfaction and retention.
- Administrative & Operations Management: Office Inventory Management: Monitored office inventory supplies with excellent attention to detail and purchased required materials within budgetary constraints.
- Financial Oversight: Checked equipment invoices and addressed queries promptly.
- Process Optimization: Implemented improvements in HR and administrative workflows for efficiency and effectiveness.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager – HR/Administration
Tech Aura (P) Ltd
Noida, UP
02.2019 - 09.2021
- Planning HR policies such as Recruitment Policy leave Policy, Separation Policy, Engagement Policy, reward & recognition Policies to motivate employees & enhance the organization’s effectiveness.
- Fresher Hiring. Through Various colleges and Universities.
- HR Software Proficiency: Familiar with ZOHO software for HR operations.
- Evaluating HR Policies based on attrition analysis, satisfaction surveys & employee queries on specific policies & processes.
- Administrating the vendor staff Mentor & Maintenance and upkeep of office equipment.
- Working on Facility Management, Asset Management, Housekeeping, Security Management & administration function.
- Accomplished multiple tasks within established timeframes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager – Administration/HR
Sparsh Industries Pvt. Ltd.
Delhi, DL
01.2016 - 01.2019
- Planning HR policies such as Recruitment Policy leave Policy, Separation Policy, Engagement Policy, reward & recognition Policy to motivate employees & enhance organization’s effectiveness.
- Evaluating HR Policies based on attrition analysis, satisfaction surveys & employee queries on specific policies & processes.
- HR Software Proficiency: Familiar with Factor HR software for HR operations.
- Formulating the Annual and monthly calendar and continuously improving the training process by collecting regular feedback and generating a report.
- Administrating the vendor staff Mentor & Maintenance and upkeep of office equipment.
- Marking attendance for vendor staff (Office boy, Security staff) and developing a database for service providers.
- Working on Facility Management, Asset Management, Housekeeping, Security Management & administration function.
- Managing all Luxury Vehicles like Jaguar, Rolls Roy, and BMW and providing support in terms of all admin deliverables to internal customers.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Manager HR
Accurate Transformers Ltd.
Greater Noida, UP
09.2013 - 12.2015
- Worked on recruitment & Selection, HR Operations & Salary Computation, Payroll Management & Compensation, and Performance Appraisal & HR Operation.
- Performed CTC design, gross salary, net salary, design salary slip, and calculated PF & ESI, filling Challan, Bonus & Gratuity.
- HR Software Proficiency: Familiar with SAP HCM software for HR operations.
- Confirming smooth functioning of Joining Formalities, Induction & Orientation. Ensure smooth on-boarding/joining of candidates.
- Managing & resolving workers and staff grievances.
- Confirmed the team performance and deliverables are successfully achieved and secured Award as Best Performer.
- Optimized HR department efficiency by refining policies, procedures, workflows, and resource allocation.
- Oversaw benefits administration, ensuring accurate processing and timely communication to employees.
- Introduced new HR technologies that streamlined administrative tasks while increasing data accuracy and accessibility.
- Launched an employee wellness program, promoting healthier lifestyles among staff members.
- Reduced turnover rates through targeted retention strategies and improved workplace culture.
- Coached managers on effective leadership techniques, fostering positive team dynamics and increased employee satisfaction.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Managed employee relations issues, resolving conflicts professionally and fairly.
Senior HR Executive
HCL Technologies Ltd.
Noida, UP
01.2005 - 05.2011
- Assess training needs to apply and monitor training programs. Mass Hiring.
- Recording, maintaining, and monitoring attendance to ensure employee punctuality.
- Ensured internal customer satisfaction and delivered support in terms of all admin deliverables to internal customers.
- Performed maintenance and upkeep of office equipment and developed a database for different service providers.
- Major Achievements: Highest Internal Customer Satisfaction Award, Star of Month Award’s, Best Internal Customer Satisfaction Award.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Customer Care officer GR III
Convergy’s India (p) Ltd
Gurgaon, HR
03.2003 - 12.2004
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high call volumes with exceptional time management and multitasking skills.
- Developed strong relationships with customers, leading to increased repeat business.
- Contributed to team efforts in exceeding monthly sales targets through upselling products and services when appropriate.
Customer Care Executive
HERO ITES ( Hero Motocorp Ltd)
Gurugaon
02.2001 - 02.2003
Education
Master Of Business Administration - Human Resource Management
William Carey University
01.2013
Bachelor of Science - undefined
Indra Gandhi National Open University
01.2001
No Degree - Post Graduate Certificate In Human Resource Management
IIM ( Indian Institute Of Management )
Shillong 10.2024 - 11.2025
Skills
- Administrative Management
- HR & Talent Management
- Team Leadership
- Vendor & Risk Management
- Strategic Planning & Problem-Solving
- MBA HRM
- HRBP
- Strategic HR
- ADMIN
- Facility Management
- Talent Optimization
- Talent Engagement/ Acquisition
- L & D
- POSH
- Advisory
- HR Analytics
- Employer Branding
- Team Development
- Onboarding
- Compliance
- Payroll Management
- Conflict Management
- Six Sigma
- Interview Techniques
Profile Summary
MBA (HR) (Full Time), William Carey University Shillong, 2013, Certified Facility Management Level-2 (CPD Approved UK), SHRM-HR Business Partnering, Talent Management, Performance Management, 20, Administrative Management, HR & Talent Management, Team Leadership, Vendor & Risk Management, Strategic Planning & Problem-Solving
Online Certificates
- Certificate in Facility Management Level-2 (U.K)
- Administrative Management
- Team Leadership
- Communication Skills
- Vendor Management
- Compliance
- Decision Making
- Relationship Building
- Budgeting
- Crisis Management
- Policy Development
- Resource Allocation
- Office Operations
- Contract Negotiation
- Ethical Conduct
- Stakeholder Management
- Interview Technique
- Management Skill
- Six Sigma Yellow Belt
- HRBP-SHRM
Personal Information
- Title: HR & Administration
- Date of Birth: 1975-05-10
Timeline
Senior Human Resources Manager
Anshika Polysurf Limited
08.2025 - Current
No Degree - Post Graduate Certificate In Human Resource Management
IIM ( Indian Institute Of Management )
10.2024 - 11.2025
Manager HR & Admin
Infojini.INC (Infojini Consulting Private Limited)
10.2021 - 07.2025
Manager – HR/Administration
Tech Aura (P) Ltd
02.2019 - 09.2021
Manager – Administration/HR
Sparsh Industries Pvt. Ltd.
01.2016 - 01.2019
Manager HR
Accurate Transformers Ltd.
09.2013 - 12.2015
Senior HR Executive
HCL Technologies Ltd.
01.2005 - 05.2011
Customer Care officer GR III
Convergy’s India (p) Ltd
03.2003 - 12.2004
Customer Care Executive
HERO ITES ( Hero Motocorp Ltd)
02.2001 - 02.2003
Bachelor of Science - undefined
Indra Gandhi National Open University
Master Of Business Administration - Human Resource Management
William Carey University