Pushpender
Palwal
Summary
Empathetic Employee known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, conflict resolution, and effective communication. Excel at listening, empathy, and problem-solving to enhance client satisfaction and foster positive relationships.
Resourceful individual willing to provide the attention and education customers need to ensure a positive financial experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Relationship Officer
QUESS PVT LTD(AXIS BANK)
09.2024 - Current
- I'm in the sales department at that job, and I look after loans.
- And look, this was my first job, and I learned so many things from this job, like.
-Mainly, How,s the job environment actual is.
-And how to interact with the people, and how to officially communicate with the customers or the clients, and people,etc.
- And Also How to manage the team as a team leader.
- Analyzed client data to identify opportunities for cross-selling products and services.
- Conducted regular reviews of existing client relationships to ensure the highest level of service was provided.
- Identified opportunities to improve customer service processes and procedures.
- Collaborated with internal teams to maximize customer satisfaction levels.
Education
B. Tech - Computer Science
J.C Bose University of Science And Technology YMCA
Faridabad, Haryana08-2023
XII Grade - NON MEDICAL
BK Sr Sec School
PALWAL05-2019
X Grade -
BK Sr Sec School
PALWAL04-2017
Skills
- Programming languages:
PYTHON - DATA TYPES , VARIABLES , Oops Concepts , Exception Handling , Libraries (pandas , NumPy , SciPy , seaborn , Tensorflow,etc)
- DATABASE MANAGEMENT:
MySQL- Data Organization, Relationships , Data integrity , SQL Queries , Data Manipulation , Indexing , Security,etc
- SOFTWARE TOOLS:
-MS OFFICE - MS WORD , MS EXCEL ,POWERPOINT,ETC
- VISUAL STUDIO CODE
-ECLIPSE
- Client data analysis
- Team leadership
- Collaborative teamwork
- Client engagement
- Customer relationship management
Affiliations
- I love watching movies and web series.
- In indoor games - Playing chess.
In Outdoor Games - Playing badminton
- I like to listen to music as well while traveling
Certification
- Certified in Problem-solving aspects and Python programming by Swayam NPTEL.
- Certified in Computer Fundamentals by Swayam NPTEL.
- Certified in Leadership and Team Effectiveness by Swayam NPTEL.
- Certified in Soft Skill Program by Swayam NPTEL.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Projects
- Simba (2-D Platform game) | Python , Tiled , CSV
-Developed a game application using Python and the Pygmy module.
- Developed maps and graphics using Photoshop and Tiled.
Custom
- Snake Game (2-D Game)| Python, Photoshop, Youtube Music Library
- Developed a Game Application using Python.
- Developed maps and graphics using Photoshop.
- Music and sound sffects added from Youtube Library.
Timeline
Relationship Officer
QUESS PVT LTD(AXIS BANK)
09.2024 - Current
B. Tech - Computer Science
J.C Bose University of Science And Technology YMCA
XII Grade - NON MEDICAL
BK Sr Sec School
X Grade -
BK Sr Sec School
Similar Profiles
Adil AbbasiAdil Abbasi
Senior Relationship Officer at Quess India Pvt Ltd (Associated with Axis Bank)Senior Relationship Officer at Quess India Pvt Ltd (Associated with Axis Bank)
Appaji PatkiAppaji Patki
SR. RELATIONSHIP OFFICER at Quess Corp Ltd, Deputed in Axis Bank LtdSR. RELATIONSHIP OFFICER at Quess Corp Ltd, Deputed in Axis Bank Ltd
MOHAMMED RAYEES UDDIN MOHAMMED RAYEES UDDIN null
KYC Document Verification Executive at Quess Corp Limited {Deputed Axis Bank Ltd}KYC Document Verification Executive at Quess Corp Limited {Deputed Axis Bank Ltd}
Tushar YadavTushar Yadav
QA Executive at Polybond India Private LimitedQA Executive at Polybond India Private Limited
Prateek GuptaPrateek Gupta
Integrated Access Network Lead at Reliance Industries LimitedIntegrated Access Network Lead at Reliance Industries Limited