MANISH ARUTLA
Project Manager
Hyderabad
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Project Manager
Solunus Technologies
12.2018 - Current
- Monitoring projects throughout their life cycle to ensure work is progressing on schedule, within budget, and in accordance with project scope on Salesforce CRM including, Managed Services, Integrations, CPQ, FSL, Sales, Service Cloud, and Pardot
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness
- Established effective communication among team members for enhanced collaboration and successful project completion
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Developed and initiated projects, managed costs, and monitored performance
- Drafted project reports to identify successful outcomes, insights and future recommendations
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Provided detailed project status updates to stakeholders and executive management
- Facilitated workshops to collect project requirements and user feedback
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Analyzed project performance data to identify areas of improvement
Lead Analyst
Synchrony
09.2010 - 11.2018
- Organized system infrastructure documentation and operating procedures, strengthening controls, and enhancing overall performance
- Participated in internal audits regarding quality management system
- Developed flowcharts and diagrams to describe and lay out logical operational steps
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Played a key role in the successful integration of acquired companies by analyzing financial data and identifying synergies, ensuring a smooth transition
- Optimized resource allocation by creating customized dashboards for monitoring project progress and tracking key performance indicators
Technical Associate
Wipro Technologies
04.2010 - 08.2010
- Diagnosed and researched technical faults, escalating support issues when necessary
- Assisted customers in identifying issues and explained solutions to restore service and functionality
- Used ticketing systems to manage and process support actions and requests.
Education
Bachelor of Catering Technology & Culinary Arts - Hotel Management
Indian Institute of Hotel Management And Culinary Arts
Hyderabad 04.2004 - 05.2007
Skills
Project planning, development, and reportingSoftware development lifecycleChange control processesStaff managementPerformance evaluationsFunctional & business requirementsStrategic planningJIRA, MS project, & MS office tools
Advanced problem solving
Root Cause Analysis
Schedule Management
Certification
Salesforce Certified Sales Cloud Consultant
Timeline
CSPO
04-2021
Salesforce Certified Sales Cloud Consultant
12-2019
Salesforce Certified Administrator
07-2019
Project Manager
Solunus Technologies
12.2018 - Current
Lead Analyst
Synchrony
09.2010 - 11.2018
Technical Associate
Wipro Technologies
04.2010 - 08.2010
Bachelor of Catering Technology & Culinary Arts - Hotel Management
Indian Institute of Hotel Management And Culinary Arts
04.2004 - 05.2007