MANISH BANERJEE
Barrackpore
Summary
Proficient in troubleshooting- BGP, OSPF, EIGRP, RIP, Static Routing, HSRP, IPSEC/L2TP/PPTP/OpenVPN, NAT, IPv4 Policies, ACL, PCQ/SFQ, RSTP, VLAN, VTP, LACP, GPON/EPON, AAA, NAS, RADIUS, IPV6, NMS, SYSLOG etc. Having hands-on experience in working with Cisco, Mikrotik, Huawei, Fortinet, Maipu, Optilink, Allied Telesis, Ubiquiti, IPACCT, CentOS, Ubuntu, Windows Server, VMWare etc.
Overview
3
3
Languages
8
8
years of professional experience
Work History
NOC Engineer
Alliance Broadband Services Pvt. Ltd.
09.2020 - Current
- Installation, configuration and maintaining L2 & L3 Switches on Multi-vendor environment. Cisco, Huawei, Mikrotik, Maipu etc.
- Installation, configuration and maintaining L2 Switches (C2960) /L3 Switches (NEXUS 5k, C3560, C3750, C4900M), Router (C2811), Mikrotik, Huawei NE80.
- Configured and maintained routers from Cisco, Mikrotik, and Huawei to ensure reliable network connectivity.
- Monitored network performance metrics to ensure optimal operation.
- Perform troubleshooting for Network related Issues on ISP’s LAN network.
- Provide on Call support for customers to fix issues on ISP’s LAN network.
- Coordinated with vendors/SP to resolve challenges on WAN network and ensure continuous service delivery.
- Oversaw network infrastructures and servers at sites, providing support for internal LAN issues and delivering solutions to field resources for customer problem resolution.
- Installation, Configuration and maintaining NAS, RADIUS Servers.
- Managed user accounts, permissions, email security, anti-virus, anti-spam, URL filtering, and firewall to enhance network security.
- Managing operational parameters like Service Level Agreement, Mean Time To Acknowledge, Mean Time To Repair/Recovery
L2 Engineer
IKF Technologies Ltd.
08.2019 - 06.2020
- Configured Cisco Layer 2 and Layer 3 switches, including models 2960, 3650, and 3750.
- Configured Mikrotik CCR routers for optimal network performance.
- Configured Allied Telesys, Maipu, and Netgear managed switches for network efficiency.
- Maintained and monitored over 3 WAN uplinks, implementing symmetric BGP routing with auto failover to enhance network reliability.
- Identify and resolve problems on core, distribution and access layer Switches including NAS servers.
- Communicate with local telecom authorities for implementation & troubleshooting of various local, IPLC and NLD circuits as per requirements.
- Utilised network monitoring tools to document changes and update diagrams, ensuring accurate network representation.
- Executed emergency network changes to maintain uninterrupted services during critical incidents.
- Challenging role in configuring, troubleshooting & maintaining: Radius Servers (IconRadius, IPACCT, 24online).
- Monitor entire network by using MRTG, PRTG, Cacti.
Network Support Engineer
Gtpl Kcbpl Broad Band Private Limited
05.2018 - 07.2019
- Enhanced network availability and performance through proactive monitoring, troubleshooting, outage resolution, and upgrade scheduling.
- Resolved network issues through troubleshooting methods to ensure smooth system operations.
- Determined which network devices, including routers, switches and wireless access points were malfunctioning, immediately applying troubleshooting methods for resolution.
- Troubleshooting Network Connectivity Issues Using ICMP.
- Oversaw configuration of local area network, wide area network, and corporate internet system to ensure optimal connectivity.
- Configuring and troubleshooting Optical line termination (OLT), ONT (Optical Network Terminal), / ONU (Optical Network Unit).
- Passive Optical Network Technology (EPON)- configuration and maintenance.
- Total Network and L2, L3 device monitoring by PRTG and MRTG tools.
- L2 Switch Configuration & Monitoring: CISCO SG300-28.
- L3 Switch Configuration & Monitoring: TP-LINK TL-SG424, OPTILINK OP-MEN 99628.
- Port channel Configuration (LACP, PAGP).
- Trunking the Vlan by Port (802.1q, Native Vlan).
- Configured switchport duplex mode, flow control, and speed settings for improved network functionality.
- Monitored CRM portal for updates and issues..
- Performed daily checks on docket portal for accuracy and issues..
Education
Bachelor of Arts -
Netaji Subhas Open University
01-2022
Higher Secondary Education - (12th) -
MONIRAMPORE SWAMI MAHADEVANANDA VIDYAYATAN (H.S)
Kolkata, West Bengal01-2009
Secondary School – (10th) -
MONIRAMPORE SWAMI MAHADEVANANDA VIDYAYATAN
Kolkata, West Bengal01-2007
Skills
- BGP
- OSPF
- EIGRP
- RIP
- Static Routing
- Default Route
- STP
- RSTP
- VLAN
- VTP
- Ether-Channel
- Cisco
- Huawei
- Mikrotik
- Maipu
- TP-Link
- Ubiquiti
- Fortinet
- D-Link
- Supermicro
- HP
- DELL
- Vmware ESXI
- Windows
- CentOS
- Ubuntu
- Network issue resolution
- Network performance enhancement
- Troubleshooting network issues
- Network operations
- Network debugging
- Network setup
- Network infrastructure protocols
- Switching protocols
- Routing protocols expertise
- IP addressing and routing
- Ethernet switches setup
- WLAN installation
- Virtual private network
- Firewall setup
- Firewall administration
- Security Management
- Security Analytics tools
- Server upkeep
- Server hardware installation
- Documentation practices
- Technical support
- Vendor management
- Multi-vendor integration
- Performance monitoring
- Proactive maintenance
- Service level management
- Technical liaison
- Communication proficiency
- Effective communication
- Customer communication
- Customer-centric approach
- Problem solving
- Decision making
- Effective collaboration
- Cross functional teamwork
- Multidisciplinary teamwork
- Time-management
- Stress tolerance
- Self-motivation
- Attention to Detail
- Technical writing
- User assistance
- Application support
- Risk Management
- Risk evaluation
- Emergency response
- Cloud services proficiency
- Infrastructure migration
- Capacity management
- Low Level Design
- Data centre operations
- Monitoring tools
- Technical problem-solving
- Project Management
- VoIP design
- High-value project management
- Lifting network equipment
- Technical problem-solving
- Technical support
- Network consultancy
- VoIP design
- VXLAN designs and troubleshooting
- Networking knowledge
- Hardware/software setup
- Hardware installation
- Software updates
- Equipment Maintenance
- Time efficiency
- Active listening
- Team player
- Verbal and written communication
- Interpersonal
- Relationship-building
- Critical thinking
- Troubleshooting
- Hardware installation
- Time efficiency
- Monitoring tools
- Stress tolerance
- Routing protocols expertise
- Self-motivation
- Risk evaluation
- Remote access technology
- Strategic planning
- Verbal and written communication
- Critical thinking
- Network setup
- Project coordination
- Capacity management
- Ethernet switches setup
- Project Management
- Virtual private network
- Troubleshooting
- Windows Server management
- Software updates
- Equipment Maintenance
- Cisco wireless routers and switches
Custom
www.linkedin.com/in/manish-banerjee-35676418b
Languages
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
NOC Engineer
Alliance Broadband Services Pvt. Ltd.
09.2020 - Current
L2 Engineer
IKF Technologies Ltd.
08.2019 - 06.2020
Network Support Engineer
Gtpl Kcbpl Broad Band Private Limited
05.2018 - 07.2019
Bachelor of Arts -
Netaji Subhas Open University
Higher Secondary Education - (12th) -
MONIRAMPORE SWAMI MAHADEVANANDA VIDYAYATAN (H.S)
Secondary School – (10th) -
MONIRAMPORE SWAMI MAHADEVANANDA VIDYAYATAN