MANISH CHALOTRA
E-commerce Manager
Ahmedabad ,Gujarat
Summary
Proven E-Commerce Manager with a track record of scaling online sales and enhancing customer satisfaction at Metropham Ltd. Expert in optimizing e-commerce fulfillment and budgeting, with a keen analytical ability to drive revenue growth. Excels in fostering team productivity and negotiating favorable terms, demonstrating both strategic vision and effective leadership.
Overview
10
10
years of professional experience
Work History
E-Commerce Manager
Metropham Ltd
United Kingdom
04.2022 - Current
- Championed mobile-first initiatives to optimize the online shopping experience for an increasingly diverse device landscape.
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Spearheaded affiliate marketing program, cultivating partnerships with industry influencers to expand brand reach and generate additional revenue streams.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
E-Commerce Executive
Aardenco Infortech Pvt Ltd.
Ahmedabad
04.2019 - 03.2022
- Implemented search engine optimization techniques, increasing organic traffic and improving overall website visibility.
- Created an affiliate marketing program that expanded brand reach, attracting new customers through targeted influencers'' networks.
- Utilized Google Analytics to monitor web performance metrics regularly; adjusting strategies as needed to meet objectives.
- Enhanced user experience with seamless website navigation, improving customer satisfaction and retention.
Site Supervisor
Ahmedabad Infratech Pvt Ltd.
Ahmedabad
05.2014 - 01.2019
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Collaborated with architects and engineers to ensure design specifications were met throughout the construction process.
- Negotiated contracts with suppliers and subcontractors efficiently, securing favorable terms for the company while maintaining strong working relationships.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Education
St. Gregarious High School
Jamnagar Skills
Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction
Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth Routinely tests new features and assets and measures results as company grows and evolves Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools
Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience
Detailed E-Commerce Manager with Number years of hands-on experience overseeing online sales and presence of web companies Skillful in troubleshooting online website issues, tracking website functionality, and organizing promotions Results-oriented professional possessing great grasp of web design and web analytics software paired with thorough knowledge of SEO
Timeline
E-Commerce Manager
Metropham Ltd
04.2022 - Current
E-Commerce Executive
Aardenco Infortech Pvt Ltd.
04.2019 - 03.2022
Site Supervisor
Ahmedabad Infratech Pvt Ltd.
05.2014 - 01.2019
St. Gregarious High School