Manish Chauhan
West Delhi
Summary
Results-driven sales professional with 5+ years of experience in delivering exceptional customer service and driving sales growth. Proven ability to build strong client relationships, identify needs, and provide tailored solutions. Skilled in strategic sales planning, negotiation, and complaint resolution, consistently surpassing targets. A proactive team player and analytical problem-solver dedicated to enhancing customer satisfaction and contributing to business success.
Overview
8
8
years of professional experience
Work History
Fabhotels
Gurgaon
11.2021 - Current
- Provided tailored recommendations based on individual requirements
- Addressed customer inquiries regarding products, services, and company details
- Handled customer inquiries and suggestions courteously and professionally.
Executive
Oyo Rooms
Gurgaon
11.2018 - 11.2021
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Managed and improved customer service functions for reception and lounge areas.
- Remained available 10 hours daily to respond to guest needs, complaints or inquiries.
Associate Sales Consultant
Policybazaar Insurance Private Limited
Gurgaon
05.2016 - 06.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Computer Applications - Computer Science
Maharshi Dayanand University
Gurgaon 01-2016
12th - Science Education
Bored of School Education Haryana
Gurgaon 01-2013
10th - Science Education
Board Of School Education Haryana
Gurgaon 01-2011
Skills
- Effective Complaint Resolution
- Data Analysis and Reporting
- Sales Proficiency
- Strategic sales knowledge
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Fabhotels
11.2021 - Current
Executive
Oyo Rooms
11.2018 - 11.2021
Associate Sales Consultant
Policybazaar Insurance Private Limited
05.2016 - 06.2017
Bachelor of Computer Applications - Computer Science
Maharshi Dayanand University
12th - Science Education
Bored of School Education Haryana
10th - Science Education
Board Of School Education Haryana
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