Manish Chawla

Sr.Syetm Engineer – Hosting ( Cloud Infrastructure)02/2025 –Till Date

Well Sky India Private Limited

● Managing AVD session hosts and optimizing performance

● Utilizing Nerdio Manager for host pool and session host administration.

● Handling Active Directory On-perm for User/Group Management and enforcing Group Policies.

● Using Azure Entra Id for user management, storage account and domain controller operations.

● Managing FSLogix Profiles to enhance user sessions performance troubleshooting network, application, GPO and profile-related issues in AVD environments.

● Managing Vnets for secure and optimized network connectivity ensuring efficient incident resolution via Jira for IT Support.

• Worked As System Administrator It & Sr Technical Associate
• Windows & Ad Environment Active Directory User, Groups, Management Policy Creation, Dns, Dhcp Print Server, File Server, Lan, Wan Remote Connectivity Remote Access, And Vpn Work & Also Worked On Sharing Resources.
• Handled Firewall Cyberoam, Fortinet, Watch Guard Monitoring Rule Creation, Admin Support Policy Creation & Isp Support
• All Working Microsoft Operating Systems Xp, Windows7, Windows8 Windows 10 2003, 2008 2008r2, 2012 Server, Working Knowledge Of Microsoft Office 2007, 2010, 2016, 2019, Office365, Teams, Outlook & Sharepoint Etc.
• Local & Network Printers, Server Printer Devices, Domain Accounts Or Groups
• Network Shares, Permissions And Working On Remote Connectivity O365 License, App Based And Business Based Licenses, Worked On Vendor Coordination Budgeting Cost Effecting.
• Worked On Various Tools I.E. Service Now(Itil), Connect Wise , Bmc Remedy, Ticketing Tool
• Worked On Remoting Tools Like Kaseya , Vnc Viewer, Rdp.

• Worked As an Sr. Technical Associate
• Itil V3 & V4 Certified Looks Sla Proper Meet, Problem Management, Incident Management, Change Management, And Server Management.
• Worked On Various Tools I.E. Service Now(Itil), Connect Wise , Bmc Remedy, Ticketing Tool
• Worked On Remoting Tools Like Kaseya , Vnc Viewer, Rdp.
• Installation & Troubleshooting The Problems Of Outlook Express Or Microsoft Outlook 2007, 2010 And O365.
• I Have Also Working Knowledge About Linux, Ubuntu Versions, Mint And Have And Installation Configuration.
• I Have Also Managed Team Activities, Team Meetings Plans.
• Worked In Computer Hardware Networking Resources Software’s & Printers.
• Worked On Windows And Ad Environment Active Directory User Groups, Management Policy Creation, Dns, Dhcp Print Server, File Server, Lan, Wan Remote Connectivity And Vpn Related Issues.

• Worked As An IT Sr. System Administrator
• Works In Computer Hardware Network Resources Software’s &Printers.
• Contracts For Annual Maintenance For Mncs
• Handling Complaints For Mncs - Hardware Network& Basic Software’s.
• Providing Support Through Remotely Or Through Client Side Support.
• I Also Look The Company’s Overall, It Related All Resources Like Client Support, Client Handling Installation And All Kind Of It Support.
• Managed The Office Work Smoothly And Clients, Markets
• Work. Managing Gps Vehicle Tracking System.
• Worked On Motherboards Bios Updating, System Maintenance & Troubleshooting The Problems Of Hardware & Software.
• Worked With Domain Accounts And Groups.
• Worked On Network Shares & Permissions And On Remote Connectivity From One Another Through Remote Or Connect Through Remote Desktop Connection.

• Worked As An IT Executive.
• Worked In Computer Hardware Network Resources Software’s & Printers.
• Contracts For Annual Maintenance For Mncs
• Handed Complaints For Mncs - Hardware Network & Basic Software’s.
• Provided Technical Support Through Remoting Tool/Site Visit.
• Managed Gps Vehicle Tracking System.